So how busy can you reasonably get on a weekend before customers are bouncing off each other and going to another mat because they cant get a machine when they want it? 8, 10, 12 turns??? Assume 24 hour unattended location. Any real world insight would be very helpful as I try and do a gut check on my proforma on a mat I would like to build.
For example, if an typical mat averages 3.0 turns per day for the week, and assuming 60% of volume is done on Sat & Sun then that would mean they are averaging 6.3 turns on Sat & Sun (see table below). I am trying to back into my weekly average turns by figuring out how many turns I can reasonable expect on a busy weekend.
I am sorry but I did not understand your chart.
Let me explain why.
From Monday to Friday your average Turns per Day are 3, so it is a total of 15 on weekdays, and per your example, your wording " and assuming 60% of volume is done on Sat & Sun then that would mean they are averaging 6.3 turns on Sat & Sun (see table below)"
15 plus 6.3 turns on Saturday plus 6.3 turns on Sunday equal 27.6 turns per week
27.6 divided by seven days equals ± 3.94 average turns PER DAY on a 7 days week period on all your equipment mix including washers and dryers. Your Total Equipment Mix Average is ± 3.94 TPD
When we or I should say me, figuring out the AVERAGE turns per day (TPD) of my store and talking about of volume is done on Saturday and Sunday It does not matter that we are talking Turns per Day or Dollars Revenue since one is dependent on the other.
When we talk about AVERAGES we or I should say me, I am referring to the AVERAGE turns per day my whole equipment mix is doing during a stipulated period of time / days an equal number of days in all the evaluated periods. This is in order to compare apples to apples and not pineapples.
A good TPD number is a number that allows you to cover all normal operating expenses, pay you for the time you put in and provide a return on investment
Since your TPDs represent Revenue/Vend price/Number of machines/days, the amount of dollars generated by a TPD number is tough to average out.
Some laundromats get higher TPD numbers but at low vend prices. Other laundromats get lower TPD numbers but at high vend prices. Some laundromats even get high TPD numbers at average washer vend prices but with zero dryer revenue (Free Dry).
The CLA past surveys said that the Average TPD is between 3.2 to 4.36 a day. They do not specify if are only washing machines or also include dryers
Let me break down my equipment mix
6 30 lbs washers
9 40 lbs washers
3 60 pounds washers
5 30 pounds stack dryers – 10 pockets
4 50 pounds stack dryers – 4 pockets
If you have customers that already are paying full cycle (30 minutes for one bath, one fast spin, ones extract, one rinse and one final extract) on the wash why not on the dryer. Implement a FULL CYCLE DRYING.
Wei, you can use this as an example. If you're selling your dryers at a rate of 28 minutes per dollar or $ 0.25 for 7 minutes on a 30 pounds dryer. Which is really a low price today. It's not unreasonable to expect a customer to pay $2.00 to use a 30 pounds stack dryer that cost us well over $ ± 4,500 dollars to buy plus we pay for all maintenance, gas, electricity, cleaning, lint removal, insurance, professional oversight, etc.
As I mentioned before It is not unreasonable to expect a customer to pay for a 32 minutes for a FULL CYCLE DRYING divided as follow: -19 minutes burner ON -65%, 10 minutes burner OFF -35% and 3 minutes COOLDOWN- a FULL CYCLE DRYING is half the vending price of similar size-one bath, one rinse, one extract- 30 pounds full cycle wash, that cost us well over $ ± 3,500 for 30 minutes wash cycle at $ 4.00 and 30 pounds dryer, 32 minutes dry cycle at $ 2.00
To implement this you have to tame your customers about pairing the correct tumble dryer to match the washer-extractor
1 each 30 pounds dry weight capacity, with 4 cubic feet cylinder volume (Cylinder Diameter 25" and Cylinder Depth 14 1/8") washer paired to 1 each 30 pounds dry weight capacity, with 11.3 cu ft cylinder volume (Cylinder Diameter 30" and Cylinder Depth 27 1/2" according to Dexter T-400 Washer Specifications, And T-30x2 Express Stack Dryer Specifications. The dry weight capacity in both machines are the same 30 pounds BUT the cylinder volume in the dryer is 282.5%bigger to handle the extra 55 to 65% water retention moisture from the washer after the final spin.
You have to set signs all over your store to teach your clientele about pairing your specific washers and dryers mix and about the capacities and cylinder volumes of each one.
To calculate the Dryer´s Turns Per day (TPD) by using the price to buy 30 minutes (same as the 30 minutes full cycle wash time, but here you can introduce your own wash cycle minutes time and use the same cycle minutes time for drying in order to compare apples to apples and not to oranges minutes time wise talking or Turns per Day) of dry time rather than the quarter that starts your dryer but accomplishes little actual drying.
Again as an example, if you are charging $ 0.25 for 7 minutes, so are charging $ 1.07 for 30 minutes ($0.25÷7*30 = $1.07) As a rule of thumb a regular load of mix garments takes about 30 minutes to dry on a 30 pounder dryer.
Also, remember that in a FULL CYCLE DRYING there is only one cooldown in the whole cycle with several hot peaks and valleys and with one start-up from cool and not several starts from cool.
This way you will save on utilities, your customers will know that whatever time Full Cycle you set-up your dryers, their load is going to be completely dry without the guesstimation and without continuously opening the door to touch if the clothes are dry already
You should calculate your dryer TPDs by dividing the revenue by the number of days in the collection. Divide that result by the number of dryers. Divide that result by $ 1.07 to get your dryer TPDs
If you are charging $ 1.00 for 16 minutes drying vending price, that is $0.06 per minute times 32 minutes $ ± 2.133. or rounded to $ 2.00 for 32 minutes. So when I calculate Turns per Day on my 30 pounds stack dryers, I use this formula.
Revenue divided by (÷) days divided by ÷ divided by (÷) number of 30 pounds stack dryers or pockets.
Turns per day are the AVERAGE of a whole bunch of customers using the 30 pounds dryers during a period of days <normally 7 days or the same number of days in each period>
Once you have a firm handle on your TPDs, you can begin playing with some "what if" calculations. You might ask yourself, "What if I raise the vend price on my 40 lb. washers from $4.50 to $5.00 and lose 5% of my 40 lb. customers for 6 months?" To answer this question, you can now calculate your expected revenue using this formula: Number of TPDs on 30 lb. washers minus 5% due to the expected decrease. Then simply multiply the new TPDs X $5.00 X 7 days X number of 40 lb. washers to get an estimate of a weekly collection under these parameters.
If price increases from $ 35 to $ 40 there is a 14.29% percentage
The revenue from your dryers should be something like 35 to 50% of your washer´s revenue.
R Anderson, you are absolutely correct. I am trying to figure out at what capacity level a mat becomes to busy and you are losing customer as fast as you are gaining them (i.e. Capacity constraint vs a Customer acquisition constraint). In your case if you are doing 60% of volume on weekend and average 4TPD (my SWAG) for the week then we can guess (based on table above) that on Sat and Sun you average 8.4 TPD. I know there are a lot more variables that could impact this, but my general question is, when you look at your mat on a weekend do you think "I am at my limit, how do I get people to come on the weekday", or do you think "I have a lot of empty machines and could get a lot more people in here".
Maybe there is no real good way to answer this, but when a supplier tells me I should be able to average 4 to 5 TPD for a week or month, I have to think that on a busy day that means I would need to be doing 8 to 12 turns in a single day. I just don't know if that is reasonable or not in the real world.
Thanks for all your input.
Ann, thanks for the input about parking, that's helpful. The site I am working on will have 20 express washers (900Lbs) and two entrances with 25 to 31 parking spots (depending on how I lay out the lot). I am hoping parking won't be my critical constraint but I haven't seen any good rules on number of parking spots needed per # of washer, just "more" parking is better. LOL. Also, I was planning on 9 to 11 folding tables. Do you think that is to many? Can I have to many? With that number I still end up with minimum 6 foot isles everywhere and a good amount of seating. So hopefully if the design and demographics are correct then my constraint will be the equipment. Which I believe is where I want my final constraint. Thanks….
June 18, 2018 19:19 pm
こんにちは Konnichiwa Hello Larry & Gail Vladimir,
Your wording " We average about 9 to 10 turns per day on the weekend's on 55 washers and 5 different size washers. "
The definition of AVERAGE is:
In your wording: " We average about 9 to 10 turns per day on the weekend's " . . .Which one is the AVERAGE 9 OR 10?
The average of 9 and 10 is 9.5 (9+10)÷ 2 = 9.5
Your store opens 24 hours.
What would be your average if you only were open from 6:00 am to 23:00 pm or 17 hours?
(9.5 AVERAGE turns per day on the weekend's ÷ 24 hours) X (23:00 pm. – 6:00 am) = ± 6.73 AVERAGE turns per day on the weekend's
An AVERAGE of 6.7 turns per day on the weekend's in some CLA surveys is the AVERAGE TURNS ON WEEKENDS. So your 6.7 average is in the AVERAGE range for most laundries surveyed.
Can you break down for us your turns per day on the weekend's and weekdays from 24:00 pm to 6:00 am? I do not believe, and I hope I'm wrong that it's 6.7
Is it worth to be open 24 hours with 55 washers (total pockets) and 5 different size washers and 72 total dryer pockets working at NG gas expensive 95,000 BTU's and 165,000 BTU´s at High 190 F.; Med 160 F.; and low 140 F. tempeartures.
Your dryer to washer is1.309 ratio
Would not it be more sensible / practical / functional to operate with 25 washer pockets and 33 FREE dryer pockets <the same 1.309 ratio> one weekend and the next weekend with the rest / half of the equipment?
Could you illustrate us with your break down for each one of your 24 hours open store and your 7 days week?
These charts are my AVERAGE Turns per hour and per day from 7:30 am to 21:00 pm <13.5 working hours per day> from Sunday to Saturday
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