CLA Connect Open Forum

Future of Laundromats

  • 1.  Future of Laundromats

    Posted 06-07-2018 16:24
    Hi group,

    New here/first post. Wanted to ask laundromat owners their thoughts on where they see the coin-op laundromat industry heading in 5, 10, 25, and 50 years. Do you think it'll remain needed? Incline? Decline?

    I think it's something everyone should be considering!

    ------------------------------
    Brett Byrne
    Potential Investor
    Loxahatchee FL
    ------------------------------


  • 2.  RE: Future of Laundromats

    Posted 06-07-2018 17:32
    Brett;

    I would say that since all the manufactures are upgrading their business, we should do the same. They are pumping Millions of $ in their businesses for today and future sales. They are not going to be going away any time soon, (5,10,25) years from now. Now 50 years from now it is a WAG!

    ------------------------------
    Deward Stout
    Store Owner/ Employee
    Hurricane Laundromat & Storage
    Hurricane UT
    ------------------------------



  • 3.  RE: Future of Laundromats

    Posted 06-07-2018 17:45
    Edited by Curt Harrington 06-09-2018 20:05


    ------------------------------
    Curt Harrington

    ------------------------------



  • 4.  RE: Future of Laundromats

    Posted 06-07-2018 17:54
    Brett,

    I agree with Deward.  The immediate future of the industry is strong - much stronger than many retail businesses today.  People like to process their laundry themselves and many of them like to do that at an accommodating, clean, convenient, comfortable laundromat.  It's more than simply getting the wash done.  It's also an excuse to get out of the house and interact with people.

    Since our customers provide all of the labor to process their laundry, commercial laundries cannot directly compete with the kind of service that laundromats offer.  Nobody is ever going to call Amazon and get their laundry picked up, processed and delivered back home for anywhere near what laundromats charge.  Even my high-priced laundromat costs only about 10% of what a full service laundry would charge.  In addition, labor costs are trending higher nationally so the spread in cost between these 2 distinct levels of service are likely to widen even more.

    ------------------------------
    Larry Adamski
    Muskegon Laundromat
    Spring Lake MI
    ------------------------------



  • 5.  RE: Future of Laundromats

    Posted 06-07-2018 23:51
    No one has noted that the lower class is getting bigger.  This means more people living in class 2 and 3 apartment buildings that have marginal laundry rooms.  They are being pushed down, sadly, from the lower middle class due to increased SFR costs and lack of good, not minimum wage, jobs.  There are other factors, too.  Like getting trapped in a welfare cycle where you become dependent on the state to survive.  Every time there's an expansion of benefits, then there's an expansion of people being trapped and thus never being able to be independent.

    Jim Allen
    Chief Burro
    VIP Coin Laundry
    Pico Rivera, CA

    ------------------------------
    Jim Allen
    Potential Investor
    VIP Laundry
    Orange CA

    Potential InvestorVIP LaundryVIP LaundryJimAllenVIP LaundryVIP Laundry
    ------------------------------



  • 6.  RE: Future of Laundromats

    Posted 06-08-2018 09:16
    Hello

    Its important for Laundromat owners to know the big picture of the business they have entered into, from time to time.

    If I may request our washer/Dryer manufacturer to give us a market review, based on what they see is the 'market situation analysis, and the future trend of our industry based on various markets.
    The distributors/agents and/or the manufacturers themselves in various markets interact with various segments of the market. I I believe the inputs from them will be most valuable for us to have a good understanding of the big picture.

    Sincerely,

    ------------------------------
    Willy Francis
    Manager/Owner
    Magic Coin Laundry
    Etobicoke, ON Canada
    ------------------------------



  • 7.  RE: Future of Laundromats

    Posted 06-08-2018 11:26
    I opened my first mat in 1978, a couple of years later,

    the aids crisis was starting to unfold, causes/dangers were not clear.

    i briefly thought "hey, people are not going to want to put their clothes

    into public washers used by others" no worries, did not affect business.

    we are bullet proof ! Zombie takeover may cause challenges ;-)))

    ------------------------------
    MICHAEL SAYER
    Store Owner/ Employee
    DORVAL QC
    ------------------------------



  • 8.  RE: Future of Laundromats

    Posted 06-09-2018 14:31
    Keep it clean and all machines running in good order all the time. Friendly staff and I don't believe you'll have any problems

    ------------------------------
    Denise Rubenstein
    Store Owner/ Employee
    Laundermagic of Patchogue
    Bayport NY
    ------------------------------



  • 9.  RE: Future of Laundromats

    Posted 06-09-2018 23:54
    What Denise said.

    Plus, I see a trend towards Pick-up & Delivery, multiple payment systems, especially phone payment, and finally, 200g + machines.

    ------------------------------
    Paulie B
    Multiple Mat Owner since 1976
    New York City, NY
    ------------------------------



  • 10.  RE: Future of Laundromats

    Posted 06-20-2018 14:55
    ​Agree with both Paulie and Denise. A bright Laundromat with clean bathrooms, working equipment and friendly staff are the keys to a profitable successful Laundromat.
    Reinvesting in your store with the new 200g machines is a major step in cutting your costs and increasing your revenue.

    ------------------------------
    Joanie Clyde
    Distributor Employee
    CSC Serviceworks ? Super Laundry
    Plainview NY
    ------------------------------



  • 11.  RE: Future of Laundromats

    Posted 06-10-2018 05:47
    ^^^ Denise is spot on.

     I find it very interesting that the action is so simple yet the majority of mat owners (especially those that are not members) fail at this miserably.

     Not sure I follow that logic.  It's certainly plausible to conclude that one of several reasons for that is lack of experience, underestimating what it takes to own or run a mat, having (or been given) high expectations, or a location ends up in the hands of a son, daughter, or significant other who has zero interest in the business.

     Regardless the choices & the resultant future of our businesses is ours to make.

    ------------------------------
    Juan
    Store Owner/ Employee
    Cocoa FL
    ------------------------------



  • 12.  RE: Future of Laundromats

    Posted 06-10-2018 13:23
    Edited by Matthew Simmons 06-10-2018 13:47

    Pickup and delivery is the future for maximizing profits.  We add over 100 new wash and fold customers per month at our laundromat and we wouldn't be able to do that without bringing people's laundry to us.

    Many trends start in the big cities and spread across the country.  I just came back from a trip from Brooklyn and nearly every full service laundromat offers pickup and delivery.




    I talk to dozens of laundromat owners per week and many of the owners in New York have to do pickup and delivery to cover the rent, it's not an option.  For most of us, adding a laundry pickup service is an option to maximize profits.  When we added online scheduling to our laundromat's website, our delivery business went up by 30% and we are still attracting new customers at a faster rate than before.

    How people place their orders is the next place we are going to see improvement in mass numbers.  At our laundromat, we replaced human order takers with virtual machines.  Instead of calling our laundromat, nearly all of our clients just go to our website to place their order.  Our employees prefer this, because they can focus on the store.  Customers prefer this because it's faster, more convenient, and they trust typing in their credit card online than giving their credit card information to a stranger over the phone.

    ------------------------------
    Matthew Simmons
    Laundry Operator and
    Wash & Fold Software Consultant
    www.CurbsideLaundries.com
    (562) 533-0053
    ------------------------------



  • 13.  RE: Future of Laundromats

    Posted 06-12-2018 16:11
    I would unequivocally agree with Matt. I didn't choose to do pickup and delivery because it was the only way to make rent, I chose it because it builds much stronger loyalty then self-serve, covers more geography hence bigger pool of customers, I added 37 new customers this past Sunday alone... and societal norms are changing...people do more with less and learning the true value of time....so would you rather sit in the mat or go out to Citi field and watch my Yanks beat on the Mets?? I believe a lot of folks are in-tangling how things should be in their minds but the masses have a different view... I use to mow lawns in the summer and shovel sidewalks and driveways in the winter...Those days are long gone for kids because the guys making a go at it can do 2 lawns an hour and for less then a kid with a push mower...I know we all want to give the job to the kid (memory lane) but truth be told we generally give it to the guys who show up every week like clock work, not the kid who pushes it off until next week...like most kids should do because they are out having fun! Same thing here, it would be great if everyone would do their own laundry every week, just supply the place to do it...but things come up all the time on a daily basis and most people just can't keep up with it all... We don't order Domino's because its good; its convenient! That is what pickup and delivery is all about...convenience and service...I mean everyone rich or poor has dirty underware!

    ------------------------------
    Rick Rome
    Store Owner/ Employee
    Wash Club
    Brooklyn NY
    ------------------------------



  • 14.  RE: Future of Laundromats

    Posted 06-12-2018 16:33
    Hey Rick, how many customers would you say you have? I see you are only in Brooklyn have you expanded?

    ------------------------------
    Steve Smoth
    Non-Industry
    new york NY
    ------------------------------



  • 15.  RE: Future of Laundromats

    Posted 06-20-2018 07:15
    Sorry just seeing this...Not sure where you have been looking but we've been covering Brooklyn and Manhattan for 4 years now...We also expanded to parts of Queens about 1.5 years ago

    ------------------------------
    Rick Rome
    Store Owner/ Employee
    Wash Club
    Brooklyn NY
    ------------------------------



  • 16.  RE: Future of Laundromats

    Posted 06-10-2018 14:11
    We are no experts but in our 8 weeks since opening I have data to share that makes me think the future is very, very strong.  We attribute our numbers to having a super clean, safe environment with great equipment and a focus on customer service.  We are also attended, all hours open. We hired our 7th employee three days ago.  Our original plan was to grow over a 3 to 4 month period with plans to then hire our 1st employee.  Demand had us hiring our 1st employee at the beginning of week 3.  We are turning machines, averaging 4 to 7 times a day depending on size.  30 lb machines are on the low turn end of 4 per day.  60 and 80 lb machines average 7 per day. We have one 80 lb machine so I priced 40 lb machines exactly half the 80 lb machine to encourage the 80 lb to be used for comforters, sleeping bags, etc.

    Our services include self-serve, WDF (wash dry fold), commercial (although we've not actively pursued this market,  it has come to us) and we have teamed with a delivery service for pickup/delivery. Our customer makeup is diverse, including: 1) without washers/dryers, 2) in apartments with crappy washers/dryers, 3) families who have washers and dryers but want to get laundry done quickly (Friday night and Saturday morning) so they will have the weekend for other activities 4) seasonal users - lots of blankets have been washed in the last 8 weeks 5) RV park and other travelers 6) workers from out of town brought in to work during shut-downs, etc (our marketing includes local hotels).

    In my original financial projections I calculated users (using different percentages) in a one mile, two mile and three mile radius.  We have regular customers who drive up to 30 miles and combine that weekly trip with other shopping, visiting, etc.  Those are our "bonus" customers (not included in my original projections).

    We are using coin, debit/credit card and phone AP payment systems.  Card makes up 30 to 50%!  This surprised us.  Bluetooth is growing but only makes up about 10 to 15%.  Coin holds strongest in use overall but ALL are appreciated by the customer using them.  Customers are SLOW to change their original preferred choice.  Phone AP is by far the most cost effective choice for us considering all factors including labor cost in using coins BUT it's been extremely slow growing because the ap is extremely reliable with the iPhone operating system but NOT as reliable with Android operating systems and our users are predominantly Android because they can get an Android phone much less expensively than an iPhone.  We had NOT considered this in our planning!  WDF makes up 10 to 30% of daily numbers.  Pickup and delivery is used by about a third of the WDF customers.  We are seeing great growth in WDF, as word gets around.

    Back to the original question............  We feel the future of the laundromat is strong.  There are so many areas that weren't in our planning vision.  The area we are most surprised in the distance people will drive and the number of laundromats they will drive past in order to wash and dry their clothes in a clean, safe environment with an attendant.  People are put off by dirty laundromats with broken equipment and to have to deal with a card on the wall with a phone number to call if they have a problem.  Customer after customer has told us those phone calls are NEVER returned.  We feel the future is strong because there are so many components that make up the laundromat user population.  If one element changes, there are others that hold strong.


    ------------------------------
    Rick and Martha Morrison
    Twin City Laundry
    1208 Washington Way Ste 110
    Longview, WA 98632
    ------------------------------



  • 17.  RE: Future of Laundromats

    Posted 06-10-2018 17:46
    Edited by Michael Walsh 06-10-2018 17:46
    Richard & Martha,

    I think some of us are wondering if you have changers that dispenses dollar coins?  That could have had a bearing on the amount of overall percentage of coin used at your laundromat & extra perceived labor involved for coin that you mentioned.

    Our closest laundromat competitor with new equipment went the CCI approach & for some unknown reason appear to have limited coin to "quarters only".   Not sure if this is more to do with their individual  preference or the distributor's preference who sold them all the very attractive snazzy looking brand spanking new equipment???

    ------------------------------
    Michael Walsh www.kingkoin.com
    Store Owner/ Employee
    King Koin Laundry, Car n Dog Wash
    Bismarck ND
    ------------------------------



  • 18.  RE: Future of Laundromats

    Posted 06-13-2018 10:56
    Good discussion,

    It's important to level set & understand that WDF & pick up & delivery will work great in bustling markets like N.Y., parts of LA, Seattle etc..

     It won't, however be the same for many locations due to limited incomes.  I certainly understand about the time aspect & culture changes but that does not apply to all locations by any means.

     The OPs question was regarding the future of laundromats.  This thread digressed a bit by discussing WDF pick up & delivery etc but there is a correlation related to population size, location & disposable income.

     The disclaimer needs to be made with regards to how WDF can't be part of the equation in certain areas where it just cannot support it.

     What is the point of offering WDF if it results in your overhead being greater than the revenue or just making enough to cover the attendants payroll?  That's the reality in many markets that are not New York, LA, San Francisco, Seattle, parts of Miami, Chicago etc..

    ------------------------------
    Juan
    Store Owner/ Employee
    Cocoa FL
    ------------------------------



  • 19.  RE: Future of Laundromats

    Posted 06-14-2018 23:52
    @Juan   Great points.

    You're right, pickup and delivery can't exist where there isn't a market for wash and fold.  Population is a big factor as to whether it's even feasible to hire attendants or offer wash and fold.

    I'm a big fan of wash and fold, because it helped our family laundromat over double its revenue and our full service business keeps growing, where our self serve plateaued over a decade ago.

    Knowing that wash and fold can be a significant profit center, I do see technology making wash and fold feasible in less populated areas.  Unattended (or sparsely attended) laundromats can now offer laundry lockers, thereby offering a premium service without having to pay someone to wait for an order to come in.  You can go low tech and have a sign that says text us when you drop off your order or go high tech and have the locker automatically text you when someone places their dirty clothes inside.

    I've also talked to some owners in rural areas, without the population to support pickup and delivery, but they may have a big town to the east of them and a big town to the west of them.  With technology, they can automatically take those orders online and service the town to the East on Mondays and Wednesday and service the town to the West on Tuesdays and Thursdays.  While they're paying more in gas, they are saving a bunch in rent.  With technology many laundromats are able to expand their offerings, but you do need the population within driving distance for it to make sense.

    I think the best way to predict the future is to follow the money and that's where you're going to see the most innovation.

    ------------------------------
    Matthew Simmons
    Laundry Operator and
    Wash & Fold Software Consultant
    www.CurbsideLaundries.com
    (562) 533-0053
    ------------------------------



  • 20.  RE: Future of Laundromats

    Posted 06-15-2018 06:48
    Mathew,

    When a laundromat evolves into a commercial pick up and delivery laundry, a simple, self-serve business turns into a complex employee-based business.  Suddenly, in addition to maintaining the washers and dryers, there are now vehicles to buy and maintain too.  There are also routes to develop and schedules to fulfill.  There are costs for billing, additional insurance, training and customer complaint issues.  A business such as yours no longer embraces any of the basic laundromat attributes.  I understand that your decision to expand into commercial pick up and delivery was not necessarily because you wanted to but more because you had to due to declining self-serve sales.  Whatever happened a decade ago to cause the decline remains a mystery.

    Personally, I wouldn't own a commercial laundry any more than I'd own a bar or a restaurant.  I like the freedom to come and go as I please - no schedules to maintain, few employee issues, no fleet of delivery vehicles to worry about - just a simple, self-serve laundromat that's fun to operate, efficient, low maintenance, profitable and requires just 12 hours per week of my time.  Perhaps the most satisfying aspect is knowing that the local community, including city hall, appreciates my Five Star Facility.

    When I look at my competitors who offer wash/dry/fold service, I see stagnant pricing.  That hardly bodes well for the future.

    ------------------------------
    Larry Adamski
    Muskegon Laundromat
    Spring Lake MI
    ------------------------------



  • 21.  RE: Future of Laundromats

    Posted 06-15-2018 10:52
    Edited by Matthew Simmons 06-15-2018 11:13
    Larry,

    Full service and self service laundromats are both laundromats.  As to which one is better, there's no right answer.  It comes down to personal preferences and individual goals.  We wanted to maximize the return on our investment, so we went full service and at a later date added pickup and delivery.

    Our self service business never declined, we reached our maximum market share for the area and no matter how much advertising we did, that's about the business we have based upon how far people are willing to walk / drive, and business is good.

    The big trend sweeping America is people are paying money to reclaim their time.  This goes for cooking, shopping, AND laundry. Our wash and fold business is still growing by leaps and bounds and the pickup and delivery is growing faster than the wash and fold drop off, because delivery saves people even more time.   A few years ago, we had almost no pickup and delivery competition.  Now we have lots of competition and we are still growing at a faster rate than before and we are raising our prices next month.  The market is growing at a faster rate than before as residential customers are becoming aware that this is a thing.

    Full service is not for everyone.  It includes new headaches you didn't have before.  But we love it.

    ------------------------------
    Matthew Simmons
    Laundry Operator and
    Wash & Fold Software Consultant
    www.CurbsideLaundries.com
    (562) 533-0053
    ------------------------------
    -------------------------------------------


  • 22.  RE: Future of Laundromats

    Posted 06-15-2018 18:37
    Mathew,

    Actually, the definition of the word "laundromat" is a self-service laundry.

    By comparison, the definition of the word "laundry" is a business that washes and irons clothes and linens commercially.

    Obviously a laundromat and a laundry are two entirely different businesses by definition.  The confusion may come in when many laundromats provide drop off service which includes washing and drying but not necessarily ironing.  However, when that drop off service expands to include pick up and delivery, which may account for more than 50% of sales, that extra profit center is far outside of the realm of "a self-service laundry".  Thus, a laundromat with drop off service AND pick up and delivery should no longer be considered a "laundromat".

    ------------------------------
    Larry Adamski
    Muskegon Laundromat
    Spring Lake MI
    ------------------------------



  • 23.  RE: Future of Laundromats

    Posted 06-20-2018 07:26
    Matt you said it perfect...its a preference based on the individuals desire...yes it helps when you have a bigger population to pull from but with a van, software and marketing you can expand your store front in 20-30 miles in every direction and service any type of business that needs your service...that is what allows you to grow your pickup/delivery...whether its route ops or on-demand....and Larry is right, more management is needed to maintain/grow the business...but if you teach people well you can focus on other things like making sales or blogging on this site about dollar coins!

    ------------------------------
    Rick Rome
    Store Owner/ Employee
    Wash Club
    Brooklyn NY
    ------------------------------



  • 24.  RE: Future of Laundromats

    Posted 06-15-2018 12:23
     Hi Matthew,

     Yes that is very correct.  The key of course is knowing & understanding your market.  There are plenty of laundromats around me.  At one.point most of them.except.me.offered wdf.  2 stopped altogether due to the fact there was just not that much business.

     Understanding my market & the fact that I don't have the time nor patience for it, it is something that I don't persue and is really not a factor in my area.

     There is no way to compare my market to yours in SoCal.  Long Beach area isn't it?

     Besides as you know, my job keeps me busy.  I'm hardly ever around.

       I'll let my competitors waste their time, energy, money, & some level.of sanity persuing a false hope.

     Thanks for your perspective.
     


    ------------------------------
    Juan
    Store Owner/ Employee
    Cocoa FL
    ------------------------------



  • 25.  RE: Future of Laundromats

    Posted 06-20-2018 09:28
    Juan,

    I agree.  Many markets are not conducive to the wash/dry/fold "extra profit center" concept.  Some markets actually do a lot of wash/dry/fold but only at a low profit price.  That's not for me.  My time is too valuable to manage a wash/dry/fold service that results in little profit at the end of the year.

    My largest competitor, a 5,000 sf laundromat, was big into wash/dry/fold priced at $1/lb.  Apparently they decided it wasn't worth the trouble as I haven't seen them processing a laundry in several months now.

    Users of this BB are reminded that the hours you spend managing wash/dry/fold are hours that you cannot spend monitoring your competitors, working on your Master Plan or looking for a second or third laundromat that's worth buying.  This is one of the indirect costs of offering wash/dry/fold - a cost that I'm no longer willing to pay.

    ------------------------------
    Larry Adamski
    Muskegon Laundromat
    Spring Lake MI
    ------------------------------



  • 26.  RE: Future of Laundromats

    Posted 06-20-2018 10:38
    Hi Larry,

     Yes that is absolutely correct.  The unfortunate scenario that occurs is that there are many owners that are on & off this forum think because several.locations are successful they "certainly" will too.

     They buy the scale(s), detergent, make up signs, the receipt books, some even go all in & buy the wdf sales program, maybe do some promotions, & wait for the business that is simply unsustainable due to lack of customers.  Before long wdf is costing them more than what they make in labor costs, utilities, wdf supplies, & most importantly, their time / sanity.

     Others do it because the death spiral has begun so they do it thinking it'll help stop the hemorrhaging only to make it worse.

     You have to know your market & your competitors.  There are several cases where it makes better sense to focus on the main business and taking full advantage of the benefit of being able to do other things with that time instead.

    ------------------------------
    Juan
    Store Owner/ Employee
    Cocoa FL
    ------------------------------



  • 27.  RE: Future of Laundromats

    Posted 06-26-2018 09:36
    ​Larry,  I've taken pretty much the same route that you have and at my age, I agree, that I don't want all those headaches associated with WDF.

    ------------------------------
    Mark Lee
    Store Owner/ Employee
    Mt. Pleasant MI
    ------------------------------



  • 28.  RE: Future of Laundromats

    Posted 06-26-2018 10:18
    You guys are omitting 1 very large component...RISK...You say you don't want to manage the WDF, and that's a fair reason, I don't agree but totally fair...but you are willing to risk much more capitol and manage a new location(s)... Financial stress is very high on the death chart vs managing stressful people... And I have another question, are your guys laundries attended? If so, you know your attendant is idle at least 50% of the time, likely higher...why not get more bang for your buck? If that attendant can only handle say 20lbs and hour and maintain the shop in good standards, limit the # of drop-offs or deliveries so it fits in nicely, that's pure contribution margin!​...fixed costs stay the same, variable up a bit profit margin up...win, win

    ------------------------------
    Rick Rome
    Store Owner/ Employee
    Wash Club
    Brooklyn NY
    ------------------------------



  • 29.  RE: Future of Laundromats

    Posted 06-26-2018 12:30

     Thats easier said than done Rick.  It's been long established that not just anyone can be a good attendant. Operative word here is good.

      Not wanting to deal with it is all inclusive my friend.  It doesn't matter if it's 10 hours or 40.
    You then have to manage the attendant the wdf business, that risk, liabilities, how the attendant affects the overall business, & put up with all of that and (depending on the market)  hope to break even at best?

     Let's be real, wdf is not a fun job.  I've never met a person tell me that their goal or desire in life was to be an attendant or do WDF.

     It works for you & others which is great. Its not for me nor my business model & I'm perfectly fine with that.

    ------------------------------
    Juan
    Store Owner/ Employee
    Cocoa FL
    ------------------------------



  • 30.  RE: Future of Laundromats

    Posted 06-26-2018 12:48
    Edited by Mark Lee 06-26-2018 13:22
    ​Hello Rick,  I have an attendant there 4 hrs. per day and that includes me 3 of those days.  Over the years I've cut down on wages by keeping a equipment working well and a really clean laundromat. The 4 biggest expenses and costs would be utilities, mortgage (lease), wages and equipment loan/lease payments.  I have only wages and utilities and my wages are low and reduced stress :)

    ------------------------------
    Mark Lee
    Store Owner/ Employee
    Mt. Pleasant MI
    ------------------------------



  • 31.  RE: Future of Laundromats

    Posted 06-26-2018 14:02
    Sounds like a winning formula for you...That is what we all strive to do... Good for you!... I'll be in the UP this summer, is your mat near there or on the way...I'll be driving

    ------------------------------
    Rick Rome
    Store Owner/ Employee
    Wash Club
    Brooklyn NY
    ------------------------------



  • 32.  RE: Future of Laundromats

    Posted 06-26-2018 13:55
    To each their own Juan...One man's junk is another man's treasure...Managing people is hard that's what makes a great leader...if it was easy everyone would do it...I hope you enjoy your summer!

    ------------------------------
    Rick Rome
    Store Owner/ Employee
    Wash Club
    Brooklyn NY
    ------------------------------



  • 33.  RE: Future of Laundromats

    Posted 06-28-2018 16:49
    Chatted with a sales guy that came in recently and got to talking about a new P/U&D service that opened up about a year ago and they're building a beautiful new laundromat across town.  So he tells me they are developing a system where they will input data about your clothes, scan it and track the life of the item by the amount of washes it gets.  When the item gets to a certain point it will notify the manufacturer and they in turn will send you a replacement.  Think Van Huesen shirts, Levi Dockers, Hanes or any name brand clothing.
    I got this information second hand.  I plan on looking up the owners and getting the real scoop.  Will up date another time.

    To add to the story...they are building this huge mat directly across the street from an existing mat that has been there 20+ years and in very nice clean shape.  So I get to talking with the owner...he tells me they had approached him about buying the new mat and property...asking price?  $3M !

    ------------------------------
    David Rebolloso
    North Tryon Laundromat
    Charlotte, NC
    ------------------------------



  • 34.  RE: Future of Laundromats

    Posted 06-28-2018 17:52

    To add to the story...they are building this huge mat directly across the street from an existing mat that has been there 20+ years and in very nice clean shape
    David Rebolloso,  06-28-2018 16:48
    So they do pickup/delivery but are opening up a mat to self service customers?

    ------------------------------
    Steve Smoth
    Non-Industry
    new york NY
    ------------------------------