CLA Connect Open Forum


  • 1.  E F L

    Posted 03-12-2018 10:28
    Hello everyone,

    I had posted a question about couple months ago regarding an EFL display on my giant speed queen washers.
    Now I have been in business over 28 years and I have not seen something like this, it puzzles me and is creating a lot of discontent among my costumers.

    For those who think is an easy fix, I clean the drain valve as that’s the first thing that gives problems, nothing there, I clean the filters on cold and hot water lines, nothing there either I check the diaphragms also on both hot and cold lines. No luck!!

    What calls my attention and can’t get to the problem is that for instance this morning, Sunday March, 11, 2018 all 3 giant washers gave the same code at the same time and that’s happening on and off every week.

    And no, there are no ghosts!!!

    Can Anyone give a light to this problem?

    Sent from my iPhone

  • 2.  RE: E F L

    Posted 03-12-2018 11:17
    Possibly when using all three washers, your water pressure is dropping causing a slow fill.
    Have you seen it fail? If so, how full of water was it when it got the error?
    Can the time it waits to fill before giving an error be changed/programmed?

    John Miller
    Store Owner/ Employee
    Rainbow Laundry & Water
    San Jose CA

  • 3.  RE: E F L

    Posted 03-12-2018 19:39

    Your post reminds me of when we "woke up"  (back in late November 1987) to the fact that the line to the city main was too small ... so we upped it to a 4" coming in to play it safe from a newer & closer main.  Definitely a needed infrastructure improvement.

    Michael Walsh
    Store Owner/ Employee
    King Koin Laundry, Car n Dog Wash
    Bismarck ND

  • 4.  RE: E F L

    Posted 03-12-2018 11:19
    The only other thing I can think of is that you should remove the supply hoses from the machine and take off the screens. Then turn on the water and flush them into a bucket to see if they are full of gravel and sediment.

    Thomas Bright
    Bright's Coin Wash
    Marengo Illinois

  • 5.  RE: E F L

    Posted 03-12-2018 13:06
    What size of supply lines do you have on your washers?

    What size of risers to the faucets?

    What size of hoses?

    Faucets/hose bibbs, or ball valves?

    By Giant, are you referring to the 50/60# washers, or 80 #'s?

    I am always amazed when I see 1", 1.25", or 1.5", or even 2" main lines that have "stag horn" fittings on them.
    ie; there is a 1/2" or 3/4" fitting that "rises" up off the main line, then is branched out into more 1/2" lines, with faucets/hose bibbs on them.
    It's pennies cheaper, but tons stupider.

    I always build with the largest branch feasible, and Never go below 3/4" for front load washers.
    I Always use Ball Valves, Never hose bibbs.
    Even with top load/single load washers I use ball valves.

    I use larger hoses as well.
    You want a maximum amount of water Volume (not necessarily the same as Pressure) available to the washer at All Times.

    The water flow inside a Hose Bibb is restricted by the design, and by Gate inside the faucet.
    A Full Port Ball Valve is a straight thru connection, with No Restriction at all.

    In my proprietary design, I use 3/4" Full Port Ball Valves exclusively, and 3/4" Stainless Steel Braided hoses.
    I've never had a problem with low water volume on any of the machines I've installed in this manner.
    Fill times on an 80# washer were dropped from 3 - 4 minutes, to 15 - 30 seconds!

    Service Technician since 1986
    and sometimes Laundromat Owner
    Santa Barbara, CA

  • 6.  RE: E F L

    Posted 03-12-2018 13:15
    I had to turn the fill err off on my machines. No regrets.  It was a constant nuisance and no real problem. Just be sure to monitor the soap box fill once in a while and you are good to go.

    Curt Harrington


  • 7.  RE: E F L

    Posted 03-12-2018 15:28
    ​Marcelo, not sure if you have the newer S/Q washers or old? If you have the newer style S/Q installed Black Rubber Restrictors in the inlet valves, remove the screens & they are behind them & remove the Black Rubber Restrictors, I had this problem years ago & after removing them no more issues & remove them on all my new washer installs from then on.

    Mike B
    Multi Store Owner
    Sunny Palm Harbor Florida

  • 8.  RE: E F L

    Posted 03-12-2018 20:15
    When we have the EFL on our 60 lb SQ FLs, normally the hot side filter on the hose is clogging up.  Sometimes a drain valve can be leaking or some debris is stuck.

    Since you don't have a similar problem, I would take a good look at pipe and valve sizing for simultaneous use of your machines.  If you don't have the pressure and volume, you will continue to have the problems until you remedy the problem.

    Check with your Mfg specs and code for pipe sizing based on the units required...then upsize in case.  Minimum 3/4 hose with brass fittings off of a full port ball valve.

    Les Monthei
    Potential Investor
    Redding CA

  • 9.  RE: E F L

    Posted 03-13-2018 11:28
    I am going through the same issue with my Huebsch washers. What I have found is when customer uses the extra wash cycle, there is no fill with cold water wash. I can duplicate the problem every time with rapid start. Replace the cold water valve to fix problem

    Paco |
    Ft Worth, TX
    "Where the wash begins"

  • 10.  RE: E F L

    Posted 03-13-2018 12:03
    It can be a number of things in my experience.

    Most common one is there is a bra strap stuck in drain valve preventing it from closing. So all i do is open it up get rid of any thing in the drain valve and power the machine on and off and run a cycle.

    2nd most common and it just happened yesterday was on one of the machines hot water wasn't coming in. So i took out the hose going into the washer and turned the water from that line on and off couple times to get rid of any dirt or other obstructions in the hose and now it works like its brand new.

    3- although very rare depending on how old or new your machines are either hot water inlet valve or cold water inlet valve has gone bad. Just need to replace that.

    Hope this helps

    ahsan rehman
    Store Owner/ Employee
    Tallahassee FL

  • 11.  RE: E F L

    Posted 03-13-2018 16:02
    Edited by Chris Mallam 03-13-2018 16:03
    I've been getting this code lately on my SQ 40lb.  Drain is clear.   Good water flow.  It's a gremlin.  Happens sporadically.   I have a spare valve in case it happens again.

    Chris Mallam
    Norfolk VA

  • 12.  RE: E F L

    Posted 03-13-2018 17:22
    One more very important reason i forgot to mention.  I had a 40lb machine that kept getting the EFL message every 2 months even tho i kept getting brand new drain valves and there was never anything stuck in them.  After talking to Alliance and Mountain Electronics we came to the conclusion that it was a bad motherboard that was sending too much voltage to the drain valve hence causing it to burn up and not work anymore.  So i changed out the drain valve and the motherboard and so far 3 months later the machine is working great no issues other than regular bra straps caught in them.

    ahsan rehman
    Store Owner/ Employee
    Tallahassee FL

  • 13.  RE: E F L

    Posted 03-15-2018 02:18
    My experience is if it is not the main water inlet, not the drain valve problem. Then the most probable cause is the water level gauge behind the drum is clogged with debris. It is hidden between the drum and the main machine frame structure.

    Frank Yap
    Multi-store owner