CLA Connect Open Forum

CLA Membership

  • 1.  CLA Membership

    Posted 03-11-2018 11:03
    I just noticed as I was looking at another post that so, so many of the people posting are not members of CLA.  Why is that?  What is holding people back from joining?  I am really curious, so maybe some of you that post fairly regularly and are not members could shed some light on this.

    ------------------------------
    Richard Warner
    Store Owner/ Employee
    Laundry Express
    Independence WI
    ------------------------------


  • 2.  RE: CLA Membership

    Posted 03-11-2018 13:50
    Richard,
    I used the post for awhile before I saw the value of CLA and joined. However, we all know, that many want the luxury of having the CLA fight for the industry and the have the convenience of using the Open Forum to better their business, but very few want to pay for it. It's like this in many things in our nation today.

    ------------------------------
    Steve Lamiell
    Store Owner/ Employee
    Lake Cable & North Canton Laundromats
    Canton OH
    ------------------------------



  • 3.  RE: CLA Membership

    Posted 03-11-2018 23:56
    ^^^ I agree to an extent.  The other part is that the not just in my opinion but other non member owners that ive met & have spoken with,  is that the price is kind of high for what you get back whether it's perceived or substantiated.

     Ive been a member on & off over the years more off than on.  We have a forum that is not user friendly, a forum where we are not allowed to post about certain things especially when it relates to product comparisons & pricing, the other important factor (& I've said it before), is that we are not adequately represented. The membership percentage is low compared to the number of actual owners out there.

     Besides that if you read through the posts it's a smaller subset of owners & members on this forum that are active.

     I do find it interesting that alot of non-members or potential investors will post and are quick to make comments yet they don't even have mat themselves (i.e. no skin the game).

     Then (ive also said this before) we have the ones the non-members or potential investors, or the people that ask generic questions absent of specific details that we still manage to help out & we cant even get a thank you much less of some update as a general courtesy.

     It's no secret that several of the members on this forum have helped several owners be it in evaluating a location, discussing strategies, answering specific repair or operations questions in some cases we have managed to steer or assist new owners resulting in a substantial purchase or savings.

     What do we get for any of that other than criticism from people we don't even know let alone a thank you or discount from the CLA.

     That's my.interpretation.  Funny you speak of how things are in this country.  Nothing could be further from the truth and it goes for everyone not just the non-members.

     Think about it.


    ------------------------------
    Juan
    Store Owner/ Employee
    24 Hr Coin Laundry Super Center
    Cocoa FL
    ------------------------------



  • 4.  RE: CLA Membership

    Posted 03-12-2018 00:48
    Agree w/ Mr. Vasquez 100%.  I joined right away when I purchased my mat.  But the censorship on this forum is a big turnoff.  There are other reasons I let my membership lapse but don't want to list them due to my third sentence.  Okay, I'll list one:  I don't appreciate the constant boasting about "free laundry" days.

    That said, this forum (and another one that seems to be fading of late) have been crucial for me.  I would pay many times what the CLA dues are for the privilege of reading this forum (especially people like Paulie, etc.)  In fact I hope Paulie considers authoring a book so we can all purchase it on Amazon.   I have saved thousands of dollars based on the information from the CLA forum, despite the fact that the search function is terrible.

    The ideal laundromat forum would charge a stiff fee to join, and accept zero advertising revenue, which would allow a free flow of info, reducing censorship.  I know, just a fantasy.  Any criticism of lousy machines is verboten.

    ------------------------------
    R Anderson
    Store Owner/ Employee
    Camarillo CA
    ------------------------------



  • 5.  RE: CLA Membership

    Posted 03-12-2018 07:58
    Richard,

    While there are things that I don't like about how the CLA operates, there is something that I really like - their prolonged fight against sales tax legislation in various states. That is how I easily justify the price of membership.

    ------------------------------
    Larry Adamski
    Muskegon Laundromat
    Spring Lake MI
    ------------------------------



  • 6.  RE: CLA Membership

    Posted 03-12-2018 11:46
    I agree with Larry.  I attend our local luncheons and meetings hosted by others in the area.
    But even if you are not a person that enjoys the meetings and can't figure out how you are justifying paying for the CLA membership, remember hundreds of thousands of dollars are being spent in the background fighting on taxes and utilities and it's a very small investment to contribute to those things happening around the country.

    I personally think you should have to be a paying CLA member to have access to this board since it seems to be something many enjoy!

    ------------------------------
    Ross Dodds
    Wash On Western & WeHo wash
    Los Angeles, CA
    ------------------------------



  • 7.  RE: CLA Membership

    Posted 03-12-2018 12:58
    I agree completely Larry, I see great value in my CLA membership. I also agree with Ross. This forum should be a closed forum, only available to CLA members for a few reasons.

         Are you all aware that everything you post on here is completely open to the public access? Yes that means your customers can easily see it, your competitors can see it and any government agencies. I'm all for networking and helping each other out but many times I have to restrict my posts because it's an open forum. Don't believe me? Just Google your name and see what pops up.... An open forum is simply a bad idea for many reasons....

    ------------------------------
    Dave Menz
    Queen City Coin Laundry Chain
    Cincinnati, OH
    ------------------------------



  • 8.  RE: CLA Membership

    Posted 03-12-2018 13:08
    I agree with you all.

    The CLA is an excellent association. I can understand non-members being allowed to see the posts, but only paying members should be able to ask questions.
    Otherwise, why buy the cow if the milk is free?

    I thought they had that requirement, but I guess I'm wrong.

    I also don't see why a member cannot express his/her opinions and experiences of certain brands of machines without getting deleted!
    There should be vigorous debate about the pros & cons of every brand out there to allow transparency to help newbies and others to make an informed buying decision. After all, buying equipment is a very expensive proposition for mat owners.

    Transparency would also light a fire under those who wish to sell us equipment.
    A negative review may hurt, but in the long run it is very positive for manufacturers to understand what they may be doing wrong, so they can correct it and make a better machine.

    Hiding opinions either positive (never deleted) or negative (often deleted) doesn't help our industry grow.
    I do suspect that the CLA is beholden to manufacturers because of the money they give the CLA to advertise.
    Am I wrong, CLA?


    Good thread Richard. Thanks.

    ------------------------------
    Paulie B
    Multiple Mat Owner since 1976
    New York City, NY
    ------------------------------



  • 9.  RE: CLA Membership

    Posted 03-12-2018 14:47
    I just joined.  After reading and posting a few times I had just overlooked the fact and forgotten that I hadn't paid my dues.  I agree with what Paulie said...

    "I can understand non-members being allowed to see the posts, but only paying members should be able to ask questions.

    Otherwise, why buy the cow if the milk is free?"

    There should be some restrictions and privileges of membership.


    ------------------------------
    David Rebolloso
    North Tryon Laundromat
    Charlotte, NC
    ------------------------------



  • 10.  RE: CLA Membership

    Posted 03-17-2018 11:21
    Hello everyone, excellent discussion. We are a 21 store laundromat chain in the Philippines and I'm not sure how a cla membership could benefit us, the forum is free anyways. Can someone help me justify the membership or if its relevant to our country. Thanks in advance.

    ------------------------------
    Ryan Lim
    Partner
    Save5 Philippines
    Manila
    ------------------------------



  • 11.  RE: CLA Membership

    Posted 03-12-2018 14:57
    I am not a CLA member, but I am the GM and not the owner. My owner does have a CLA membership which we utilize, and wouldn't have known about this forum without it. I am sure that I am one of very few non-owners semi-active on the forum.

    ------------------------------
    REBECCA Jenkins
    Store Owner/ Employee
    Corner Wash Club
    Largo FL
    ------------------------------



  • 12.  RE: CLA Membership

    Posted 03-12-2018 20:16
    Edited by Michael Walsh 03-12-2018 20:33
    Having the experience of shedding light on a governor who was seeking service taxes that included us back in 1987.  Also back in 2001 & 2003 "looking out at a legislative chamber" from the other party who were 90%+ for the "broadening" & being at some tax studies during that time ... I can say that outside support from the CLA was worthwhile.  The 2001 & 2003 years were extra difficult partially because of the following:  I called a formerly successful referendum leader & he said to me " Did they take it off of advertising?  I told him the truth ... a painful "no" ... & he said that our cause did not have prayer.

    I honestly believe that the CLA could do better when it comes to facing the reality of inflation when it comes to "higher denomination" coins & making sure there are not irrational cronyism impediments to the coins availability.

    IMHO, both of these issues have serious consequences for our industry as a whole & that is not just our interest but more importantly the public interest is much better served.  Including the manufacturers & media interest for the long term.

    I have seen forums & online responses in newspapers where there was no moderator or the moderator allowed a "feeding frenzy" mentality.  I give the CLA moderators credit for not letting things go too far in that direction!

    ------------------------------
    Michael Walsh www.kingkoin.com
    Store Owner/ Employee
    King Koin Laundry, Car n Dog Wash
    Bismarck ND
    ------------------------------



  • 13.  RE: CLA Membership

    Posted 03-13-2018 13:37
    I signed up for a membership when we bought our mat last Fall. Except for the forums, I find very little advantages of being a member. Must be because I am in Canada and the CLA does not seem to do anything special for Canadian owners. With the cost being almost $400 CAN per year, this membership is not worth it and I won't be renewing it when it expires.

    ------------------------------
    Camille C.
    Owner
    Your Laundry and Convenience
    Sault Ste. Marie, ON
    ------------------------------



  • 14.  RE: CLA Membership

    Posted 03-14-2018 09:37
    Edited by Greg Smith 03-14-2018 09:37

    I am researching the industry to buy a mat and immediately joined the CLA to have access to the documentation.  I have found the Forum and library very helpful and see a tremendous value in the candid responses of so many seasoned owners with many different perspectives.  Based on the comments above I believe if someone is not a member they should NOT be able to post a question and NOT be able to see any responses to questions (i.e. they should be able to see the original questions, but if they want more detail they need to put some "skin in the game" and support the CLA Tax Legislation fight, etc). 



    ------------------------------
    Greg Smith
    Potential Investor
    ------------------------------



  • 15.  RE: CLA Membership

    Posted 03-14-2018 10:12
    Greg, I do agree with you.

    Case in point is Camille from Canada who will not be renewing because she doesn't see enough value in the membership except for this forum.

    This forum is a huge plus for the CLA. The advice here is PRICELESS for many newbies, yet they get it all for free.
    The advice given here by all the veterans can, and probably has, made HUGE differences in the prosperity of newbie's success.
    I dare say that there are people out there who have avoided financial disasters, due to this forum.
    I dare say that there are people out there who have dramatically increased their incomes, due to this forum.
    I dare say that there are people out there who have solved MANY mat problems, due to this forum.

    Yet, they get it all for free. They even get all their questions answered for free, which to me don't sound right.

    So I say again..."Why buy the Cow when the milk is Free?"

    I would allow free access to read the BB, but definitely not to ask questions. That should be for people who are serious about this industry.

    A nice incentive to get people to join up would be what many of the newspapers are already doing online: Only allow the first paragraph or so for free as a teaser. If they want to read the "full article" they must sign up and pay.

    ------------------------------
    Paulie B
    Multiple Mat Owner since 1976
    New York City, NY
    ------------------------------



  • 16.  RE: CLA Membership

    Posted 03-14-2018 14:10
    Guys,

    The CLA allowing full access to this BB - even to non members is similar to many Laundromats that offer free dry. It severely devalues the service being offered in the mind of the user.

    ------------------------------
    Larry Adamski
    Muskegon Laundromat
    Spring Lake MI
    ------------------------------



  • 17.  RE: CLA Membership

    Posted 03-14-2018 19:26
    Could we get a "Like" button to this forum? as I "Like" posts 14 & 15.  It just makes sense.

    I think that all laundromats benefit from the CLA in 1 way or another, it just doesn't seem fair that the members have to pay to give access to non-members.

    On another note - could we be losing members or posters to this board because of some other reason?  I know I haven't seen some members post is quite a while, and I wonder if they have been reprimanded or are just upset with something.

    I think we have all benefited from the board..., non-members - its time to ante-up. And CLA - maybe find out why some of the heavy posters have left the board.

    ------------------------------
    Richard Warner
    Store Owner/ Employee
    Laundry Express
    Independence WI
    ------------------------------



  • 18.  RE: CLA Membership

    Posted 03-16-2018 16:25
    Edited by Antoine Vo 03-16-2018 16:32

    I'm procrastinating speaking with most honesty. I have noticed that I have started to post more and everything, but haven't got around to joining as a paid member. I'll get around to it soon enough. But also honestly, somehow reading posts like this make want to procrastinate longer. Not trying to be hostile, just trying to be honest that just feel.

    I do have a secondary reason, right now. My accountant calculated a tax debt, similar to Bob, the Godfather guy with his thread though not $15,000 bad fortunately. I'm in a bit of an argument with my family because of it. It's possible I may "sell" my technical ownership to another family member so it would be taxes at his lower rate rather than my tax rate. That would also mean I lose control of the finances. I also know they absolutely don't want me to pay for membership though I currently handle the finances and probably can bury it. Regardless, all of this makes me apprehensive to spend beyond already committed expenses or required stuff. But at the same time, I still can and it's only a few clicks away.


    Edit: Edit apparently The Godfather is now only $300 citing an accounting error. Now it's just me with a huge bill.

    ------------------------------
    Antoine Vo
    Store Owner/ Employee
    Les Laundry Inc
    Everett MA
    ------------------------------



  • 19.  RE: CLA Membership

    Posted 03-16-2018 17:48
    ​ Greetings all,

     The simple fact that this small group of usual suspects (members and non-members alike) are struggling with being able to justify the cost and what we get back for the investment is indicative of a few possible conditions that all point to why membership is low and is expensive (whether substantiated or implied).

     1.) The CLA is not doing a good enough job of providing facts and data relative to what they are doing to assist.  All that I know or have read is that they are working to support the mat owner.  Where is the facts and data?  Information that identifies what was done, what was spent, what were the results, who participated, what are the open action items, or meeting notices?  A state by state breakdown of opportunities, successes, or challenges for instance?  Maybe that would help.

    2.) Is the CLA willing to commit to being a neutral party?  Otherwise stated, can the CLA be a forum that would allow for a more open and honest dialogue?  I remain perplexed at this whole idea about entering a post via email and it sits in an inbox awaiting "approval"  If I am going to pay an amount that is considerably higher than other forums as an example, I would expect for it to work in a more user friendly manner and without repercussions.  Otherwise it's easier to not join, not post, or just stay away.  Heck, I can't remember when I last posted a question.  I've replied to several but if I have not posted a question recently that I can recall.  Let's say for the sake of this discussion that I posted 5 questions.  That would mean that each question is costing me like 60.00 or more.  Conversely, if I ask one question, that question just cost 300.00 or whatever the fee is. Riddle me that if you will.

    3.) The CLA nor their chapters don't do themselves a whole lot of favors.  How many of you / us have tried reaching out to the CLA or a "local chapter"?  I'm still waiting to emailed responses from the Wa chapter regarding their region meeting that came and went.  Similar situation with the Fl chapter.

    4.) How many joined out of their free will as opposed to joining so that they could go to the laundry show, get insurance, or participate in some other "CLA only" offering. How many of you that did that believe it was a good investment?

    5.) What is the CLA doing or going to do to improve membership or be more representative of the overall percentage of owners? Is there a plan to capture that better or get started at the minimum?  An even better question is why is it such a low percentage? Wouldn't the onus be on the CLA to figure that out so that the membership is more representative and meaningful?

    6.) Some of us answer a whole lot more questions than we ask and are active both on and off this forum.  The point I made earlier on this thread is that several of us have helped other members, new members, and potential investors.  Some have resulted in avoiding a financial disaster, some business or equipment tricks, performed some mat evaluations, and or even provided assistance in guiding with the location decision and equipment to be purchased.  What do we get for that?  Evidently that doesn't matter or matter enough to be something to consider.

    7.) As for the potential investors or newbs out there, please recognize and understand that we are in business.  Some of us are busier than others.  When you ask a question, please provide as much facts, and background information that is relevant to help or motivate us into providing you with a response.  Something besides I just bought a mat and need help.  Where is the mat, what is the equipment mix, competition, what have you done and / or are willing to do besides just posting the question on the forum.  Some potential investors will ask many questions or in fact criticicize the operations with some level of authority yet they don't own a business, a mat, let alone a piece of equipment

     That's all that comes to mind at the moment.  To reiterate what I stated earlier.  I"ve been a member on and off, mostly off.  For me the justification argument is just not there.  Im trying to and I have tried but I still believe that there is reasonable amount of work to get done.  Do that, and it is reasonable to conclude that membership will increase.  I mean you're the CLA why not conduct a poll or send out a meaningful survey?



    ------------------------------
    Juan
    Store Owner/ Employee
    Cocoa FL
    ------------------------------



  • 20.  RE: CLA Membership

    Posted 03-17-2018 03:10
    When I first started out with two small mats in Italy, I didn't see the merit in paying for a CLA membership.  There is no European branch of the CLA and since we pay 22% sales tax already in Italy, I don't think they are going to be able change that.  Now that I have jumped back over the pond, I felt that the membership was worth the price. While I got a lot info from reading and asking questions on the forums before becoming a member, I can now agree that it should be a paid service. Maybe like Paulie suggested, you get three free reads, then pay for a service. Maybe a monthly payment instead of yearly for those newbies, which might be easier to test the water before jumping all-in.
    Either way, the CLA obviously needs to address this if they want to grow their membership. And the cost is minimal for those of us mat owners! Even on a lower grossing  store of 5K/month,  the fee is 0.5% of gross. Some of you spend 5X that on coffee!
    Anyway, just my dollar coin's worth opinion.

    ------------------------------
    Tom Landenberger
    Store Owner/ Employee
    Veterans Coin Laundry
    Atlantic Beach FL
    ------------------------------



  • 21.  RE: CLA Membership

    Posted 03-18-2018 09:24
    If anyone from CLA is keeping a tally, I've been in favor of a membership only forum for years. Ryan from the Philippines asked how CLA membership would benefit him in another country. He answered his own question when he stated how would it benefit me, the forum is free anyway. If the forum wasn't free, there would be a good chance he would join. Another benefit is the Clean Show for any owner worldwide. Yes, anyway can attend and there is an admissions charge, but who would organize the event? Finally, Planet Laundry should be for members only or available for a subscription. No more excuses, owners need to be supporting CLA!

    ------------------------------
    Steve Lamiell
    Store Owner/ Employee
    Lake Cable & North Canton Laundromats
    Canton OH
    ------------------------------



  • 22.  RE: CLA Membership

    Posted 03-18-2018 09:33
    ​ Hello Tom,

     Thanks for the input.  I think what Paulie identified and you reiterated is a good idea and has merit.  Interested forum users can get a few free reads then choose to become a member or pay some type of nominal fee for read only access perhaps.  Full access could be granted to those that pay either the membership fee or some other amount perhaps that limits them to this forum only as an example.  Over some time members or non-members perhaps could be given additional or full forum access based on the number of posts or helpful responses that are provided.

     Other forums that I am a member of have rules similar to that where you are not allowed to post or sell items in the for sale section for example unless you have x amount of posts.

     But it starts with the CLA it's still up to them, the onus is on them to find what works, what doesn't work, not just understand the business (as they should), but how to grow the membership so that the price is more justified or modified to make it more worthwhile.  The idea of a small monthly fee might help.  Good point gentlemen.

    ------------------------------
    Juan
    Store Owner/ Employee
    Cocoa FL
    ------------------------------



  • 23.  RE: CLA Membership

    Posted 03-18-2018 15:07
    Hi All,

    I am probably one of the newest newbies on CLA with our laundry set to open in April.  I joined CLA a year ago after "stalking" for about a year and will be renewing my membership this month.  I do not regret joining CLA and feel I have received such great benefits being here, I plan to always hold membership.  The main reason is actually a moral one....... it's the right thing to do!  If you are in this business then being 100% invested is the way to run a business.  For five and now going into six years, my hubby and I planned our laundry.  We started out by visiting every laundromat we saw and we traveled a lot so I'm talking hundreds.  We chatted with owners, attendants and customers we met along our way.  When we decided the city we would be moving to, we realized that we needed statistical data to help us select the best location for our laundromat.  We joined CLA and purchased demographic studies through CLA.  That data was used in selecting the best location for the mat.  We read and studied annual surveys and many documents, slides and videos (some member exclusive) we found in the CLA library, some free and others at a cost.  Every bit of this information has been helpful to us and we know will help us minimize mistakes.  We attended The Clean Show in June 2017 and enjoyed the member reduced cost, where we met many and continued our education process.  All of these things have been beneficial but I don't want to overlook probably the most beneficial part of CLA and that is the relationship we have formed with owners.  Owners all over have been by our side as we progressed through our journey.  Some naysayers might be saying, oh you had access to the owners via the forum without membership but we feel our "being a part of the team" maybe generated more assistance.  We have been privately contacted by non members and members just entering the laundry world and we are now able to help as well.  Even with our insurance, I compared several quotes and found others, although less expensive, did not cover all the areas covered by the CLA insurance.

    I completely agree that participation on the forum should require membership in CLA (after a certain number of inquiries) and that with a larger membership, CLA would be able to be more useful to members.

    I also would like to see a "like" feature or an "emoji" added to posts.

    Again I say, the best reason to join CLA is that it's the right thing to do to support our industry.



    ------------------------------
    Rick and Martha Morrison
    Twin City Laundry
    1208 Washington Way Ste 110
    Longview, WA 98632
    ------------------------------



  • 24.  RE: CLA Membership

    Posted 03-18-2018 19:59
    ​ Hello Rick and Martha,

     April is just a few weeks away!  Sounds exciting.  Best of luck to you both.  As our luck would have it, I will be back in Florida by the time you open your doors.

     I have a super busy plate taking care of loose items, packing, shipping vehicles, finishing up with work etc.. I don't think that I can make it south to check things out but if I can I will.

     W/r to the forum you and Richard are one of the few exceptions to the norm.  You evaluated and planned for several years, you networked, you looked at videos, looked at demographics, and got to know a bunch of people along the way.  All of which are not just the right thing to do but a great effort.

     Personally, I continue to struggle with it.  As mentioned previously, I've been a member off and on but mostly off.  I joined again this year only because I had little choice.  I don't make it a habit of purchasing something that is of little benefit to me or without any type of tangible value.  We keep getting told about how the association is working to our benefit or how they are fighting legislation.  But where is the proof?  I'm sure that they are but providing the data would be of additional benefit to not just them but everyone else.

     How does someone or an association work to our benefit yet the answers and comments are monitored or filtered.  Why do posts disappear as opposed to just locking the thread?  If the intent is for our benefit why not be more transparent and let all views be identified.  The manufacturers and dealers that support the CLA and this forum need to understand that and be more receptive to constructive criticism as opposed to just choosing to censor things that are not to their liking just because "they can".

     You mention supporting the CLA which is an excellent perspective in principle.  In other words everything sounds and reads great on paper.

     I gave my business a go based on my personal research, dedication, what I learned, downloading information, evaluating the business, visiting the competition, visiting each and ever one of the owners locations, like you going to and patronizing many other locations all over the country, making notes, talking to customers, attendants, even owners and so on.  Nobody rushed over to help me when I had a question or needed assistance.  I just figured it out. I had to the money that I used was my hard earned cash and it was mine and only mine to lose.

     What the CLA (or the dealers / manufacturers) have not told us yet is how many people have failed or had their dreams turn into nightmares, level of risk, horror stories in addition to the succes stories.  How many owners have been burned by shady, owners, dealers, landlords, or people that tell you they have your best intentions but the actions are the opposite?  It's been touched on before. Heck, I know for a fact that I myself have commented about this.

     Then for as many (of as few) members that I call usual suspects that post on this forum, why haven't or why don't we read more about all of the downsides to the business such as terrible customers, bad attendants, bad experiences with manufacturers and dealers, better yet bad experiences with other mat owners (there's an interesting one)?  How about all of the negatives associated with WDF?  There are bad stories associated with that as well yet that is hardly ever discussed. The answer to some of those questions is because we can't.  The answers to the other questions is that few people, if any, will discuss that.

     For every success story there is a number of bad stories and experiences.  People are people and we're all different.  Some people (both customers, attendants, dealers, heck even friends and familly) can turn on you.  You will find customers that will never be happy regardless of what you do for them.  There will be others that will just be mean cruel unhappy people that will try their hardest to ruin your day, damage your equipment, and or be rude to your customers just because they have an accent, are a different color, are homeless, don't smell good enough for their standards etc.  You then have utilities that will keep charging more and more in fees and taxes and get it justified while we eiher choose to absorb the increases or pass it on to the other customers that are also feeling the economic pinch.  Then there is the greedy selfish landlord that comes up with crazy terms and decides to charge or upcharge you because he / she can.  Or in the case of an earlier post the seedy landlord is coercing the profitable business owner into selling / relinquishing the business. The list goes on and on. And as I stated before it's because of all of these unknowns and variables that just add the mystery, level of risk, or seediness (aka stigma) that is associated with this business.

     I can see alot of challenges and opportunities that the CLA can focus on that will in turn not just help the members but ultimately increase the membership as well.  But let's think about this for a bit.  None of what has been described is a new phenomenon or sudden epiphany.  It seems to me that If the CLA wants or wanted to, this could've been addressed, or at the very least discussed.

     Good luck and congratulations once again Rick and Martha with your upcoming opening.  Warmest regards.



    ------------------------------
    Juan
    Store Owner/ Employee
    Cocoa FL
    ------------------------------



  • 25.  RE: CLA Membership

    Posted 03-18-2018 21:13
    Edited by Brian Henderson 03-18-2018 21:24
    I just wanted to point out to those who mentioned wanting a "like" button that there is indeed a "recommend" button at the top of each comment.

    Also just wanted to mention that even though it doesn’t say so next to my username, I’ve been a “manufacturer” member of the CLA for the past two years due to the POS business but my profile on the forums is still kind of tied to my original one under Liberty Laundry.

    My two cents about closed forums behind paywalls: I’m not a fan of the idea.
    ------------------------------
    Brian Henderson
    Operations Manager | Liberty Laundry
    Owner | Wash-Dry-Fold POS
    Broken Arrow OK
    ------------------------------



  • 26.  RE: CLA Membership

    Posted 03-18-2018 23:28
    Fellow both CLA Forum & CLA members,

    I am surprised than none of those posting in favor of "closing off or restricting forum non members" did not include a unified lever or a bargaining chip of protection against too much power to CLA advertisers.  Don't get me wrong for the good they might choose to do ... their support should not be taken for granted ... but sometimes when their promoting gets out of range & when those who try to shed light opposing some approaches get the short rift: WATCH OUT!!!  God gave ya'll brains ... I will let you all hopefully do a thorough enough analysis of where that could be a problem.

    I personally see a problem with CLA Advertising possibly over glamorizing new payment methods whether or not they are a good fit for most of us operators or "aspiring to be in the future" operators & for the majority of public interest for that matter.  I find it a bit incongruous promoting "gross receipts taking" from the merchant fee people while trying to make the case for stopping "gross receipt taxes".   If those same "too big to fail" banking executives weren't so tied in with too many of those same rascals entrenched at every level of government ... a case might be made that we really are continuing to seek out the best ways to keep our service affordable & especially to those who need us the most!  Sometimes it is hard work to be the most credible that we can be!

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    Michael Walsh www.kingkoin.com
    Store Owner/ Employee
    King Koin Laundry, Car n Dog Wash
    Bismarck ND
    ------------------------------



  • 27.  RE: CLA Membership

    Posted 03-19-2018 19:16
    Edited by S P 03-19-2018 19:17
    Not really sure why all the fuss over not being able to discuss manufacturers. Trust me, their dues trump all of your dues combined and THAT is what really powers the ability to prevent the sales tax from coming. Manufacturers understand very well that their business will be hurt more than an average laundromat owner in case a state imposes the sales tax on laundries. Forget about equipment upgrades when you are taxed 9% on revenue, which translates into 25% on profits.

    However, I do need to pay my dues and give my fair share to the fight against taxes. Why haven't I done that? Probably because of greed and reliance on someone else to do the job....

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    S P
    Store Owner/ Employee
    SSF Wash & Dry
    dffg CA
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  • 28.  RE: CLA Membership

    Posted 03-20-2018 00:04
    ^^^ I have a hard time following your logic. Generally speaking, tea profit margins that are realized by both the manufacturers & the dealers are significantly higher than what mat owners see after all expenses & that does not account for all of the other work & factors that we have to deal with making the business work & be profitable as an example.

     The dealers & manufacturers get paid in full as soon as the deal is done.  It's our job to grow the business market it, make up for the losses, choose to stay in, exit, and so on.....

     Are you aware of the mark up on the equipment & how much it can vary?  Why do you think distributors have regions?

     Comparing their contribution to the fees that are paid are 2 entirely different things & understand that they do it because it clearly benefits them directly & the most.

     We will simply decide on what to do next. Stay in business, raise prices, retool in longer interval etc..

     It's not the same sir.  Thanks.


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    Juan
    Store Owner/ Employee
    Cocoa FL
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  • 29.  RE: CLA Membership

    Posted 03-21-2018 23:56
    I joined CLA either before or soon after I purchased my first stores 14 years ago. I went to the Clean Show when I was in the due diligence phase. CLA has been and continues to be a HUGE plus for me.

    If you just interact in the forums, and the website, you are getting some good stuff. But that is not half of the benefit of what the CLA does. I've made friends with dozens of store owners and distributors. These relationships have encouraged me and I've learned great things about building and running a quality coin laundry. In addition, the CLA conferences, such as the upcoming Excellence in Laundry, are OUTSTANDING! I will not miss one.

    Like most things, you get out of it what you invest in.

    Since CLA is an association, and not just 1 entrepreneur with 1 set of goals, the interests of the store owners and the manufacturers and the distributors have to all be taken into account. That means this forum has some limitations. I can live with that.

    I'm a fan and a beneficiary of the CLA. #JoinToday #SeeYouAtExcellence​​

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    Paul Pettefer
    Store Owner/ Employee
    Laundry World
    Lake Charles LA
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  • 30.  RE: CLA Membership

    Posted 03-22-2018 12:03
    I just realized from your post, Paul, that whatever the last hashtag is in the most recent comment will show up in the topics list on the forums.  #BishopofBBQisMyHero

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    Brian Henderson
    Operations Manager | Liberty Laundry
    Owner | Wash-Dry-Fold POS
    Broken Arrow OK
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  • 31.  RE: CLA Membership

    Posted 03-22-2018 23:44
    Brian!!!!!!! #LaundryBarbecueIsMoreFunWithLifeofBrian​

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    Paul Pettefer
    Store Owner/ Employee
    Laundry World
    Lake Charles LA
    ------------------------------