CLA Connect Open Forum

20lb washer recommendation

  • 1.  20lb washer recommendation

    Posted 11 days ago
    I am looking to purchase some 20# washers and am wondering what you all would recommend.  I also would like thoughts specifically on the SQ Horizon with gravity drain vs the SQ 20# Hard Mount.  Horizon is roughly 1/2 the price, so I am curious if it is worth it.  Thanks for your thoughts.

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    Richard Warner
    Store Owner/ Employee
    Laundry Express
    Independence WI
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  • 2.  RE: 20lb washer recommendation

    Posted 11 days ago
    It's half the washer. You get what you pay for.

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    Chris Mirisciotta
    Store Owner/ Employee
    Canon Coin Laundry
    Canonsburg PA
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  • 3.  RE: 20lb washer recommendation

    Posted 11 days ago
    Richard;

    As you know Hard mounts are going to last longer than Soft mounts.
    Are you planning on Keeping your H/M for a long period of time 15 to 20 years?
    Are you going to be updating them again before that time frame?
    I know our good friend Larry suggest to replace units every so many years. However if that is the case why do we get rid of good working and income producing machines so we can show our customers our better image and have another reason to increase price?
    I have pondered that the smaller soft mounts with their less cost might be the way to go because we are going to be replacing them anyway to keep our mats looking updated.
    i'm still considering this over myself.




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    Deward Stout
    Store Owner/ Employee
    Hurricane Laundromat & Storage
    Hurricane UT
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  • 4.  RE: 20lb washer recommendation

    Posted 11 days ago
    That is what I am thinking...Spend 1/2 and replace more often.  If I can get 7 or 8 years out of the cheaper model, I will be money ahead.  BUT - will the hard mount give me a better wash, be a better look for the mat, and give me less problems?

    I've been told that the gravity drain will eliminate the over sudsing problems. Does anyone have any experience with this?

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    Richard Warner
    Store Owner/ Employee
    Laundry Express
    Independence WI
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  • 5.  RE: 20lb washer recommendation

    Posted 11 days ago
    Horizon is a home style washer and has a Laundromat life of 5 to 8 years. The 20-LB SQ washer is a true commercial heavy duty machine with a life of 20 to 25 years.  I like to use the cheaper washer and change them out more often. Makes financial sense for me and allows me to upgrade the look of the store when they are replaced.  Look at the Horizon, the LG and the new Maytag washer. I like the machines that use less water.

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    Larry Larsen
    Distributor Employee
    Laundromat123.com
    Anaheim CA
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  • 6.  RE: 20lb washer recommendation

    Posted 10 days ago
    Why adding more 20lb. What is your equipment mix now? Without even knowing your mix I would strongly consider some higher capacity machines into mid as well

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    Denise Rubenstein
    Store Owner/ Employee
    Laundermagic of Patchogue
    Bayport NY
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  • 7.  RE: 20lb washer recommendation

    Posted 11 days ago
    Edited by Michael Walsh 11 days ago
    Deward & others,

    Another option is for some of us to find ways to just invest in a redo of the washers' FACEPLATES which might even allow for an actual best quality coin mech to fit vs possibly accepting a lesser quality from the current manufacturer-distributors.

    Especially if the washers you are replacing are possibly more energy efficient than some of the "dead less effective water" in lower hose upper part of drain ... brand new washers that are still being bandied about.  Not sure about the specific brands models who have that unwanted less efficient characteristic.

    With stainless steel fronts & tops ... it seems like a professionally done redo of the faceplates along with improved better tailored text & graphics could be even better cosmetically ... again allowing for the customer to perceive the older as "ooh ooh shiney brand new" me gladly spend more for these updates!"

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    Michael Walsh www.kingkoin.com
    Store Owner/ Employee
    King Koin Laundry, Car n Dog Wash
    Bismarck ND
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  • 8.  RE: 20lb washer recommendation

    Posted 11 days ago
    I agree with Chris, you get what you pay for. Horizons are ok machines, assuming you get gravity drains) but there's no comparison to the hard mount.

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    Dave Menz
    Queen City Laundry Chain
    Cincinnati, OH
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  • 9.  RE: 20lb washer recommendation

    Posted 11 days ago
    Richard, Yes I have experience with this... The pump drain models are horrible. The gravity drains are a much better machine. That being said you will definitely have more frustration and repairs with the horizons. Most things are plastic on them so.... Depending on volume and abuse, you will definitely be repairing/replacing plastic doors and door locks, plastic soap trays, and shocks. Sometimes due to them wearing out but also due to misuse. We all know that laundromat customers are hard on our machines, they overload them and simply don't care. The reality is that these machines can't handle the abuse. Our customers also get very upset when they see small items get caught between the basket and drum. It sounds silly but tgey get really really upset! Most of the time we have to run it again to satisfy them which mitigates our profit. If due to budget or maybe a basement underneath your store, then get horizons. Otherwise, I'd go hardmount for sure. Judty two cents, best of luck!

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    Dave Menz
    Queen City Laundry Chain
    Cincinnati, OH
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  • 10.  RE: 20lb washer recommendation

    Posted 11 days ago
    ​Richard, Don't go with a Horizon for a Laundromat. Hard mount all the way.

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    Mike B
    Multi Store Owner
    Sunny Palm Harbor Florida
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  • 11.  RE: 20lb washer recommendation

    Posted 11 days ago
    Have already replaced water valves, door locks, inverter boards, shocks on 2 year old 'cheaper machines'.  They're great for an apartment complex, but not so much if you expect 3 to 6 TPD.

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    Chris Mallam
    Norfolk VA
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  • 12.  RE: 20lb washer recommendation

    Posted 11 days ago
    Edited by Deward Stout 11 days ago
    Chris; Larry; and All;

    Sorry for your problems on the SQ machines. I am so fortunate as to have purchased 6 Maytag S/M F/L pump models back in 2008. Yes they are going on their 10 year birthday now.  I have had very little maintenance on them. Oh yes I've had to replace some pumps and 2 door switches 1 boot and a couple of boards in all those years. The overall $ cost has been very low. I am very much pleased with them. And if I might add so are my customers. The coin boxes do not lie. Besides  I have already moved all of them around 3 times to different rows. It keeps the mat look as a little more of an evolving place for my customers because of placement. One time I got a comment that we got in new machines. I just smiled and agreed.


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    Deward Stout
    Store Owner/ Employee
    Hurricane Laundromat & Storage
    Hurricane UT
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  • 13.  RE: 20lb washer recommendation

    Posted 11 days ago
    Guys,

    I have to recommend Huebsch hard mounts.  My oldest ones are just over 10 years old now.  The only parts used have been door switches and a drain valve or two.

    I can run these until they're 15 years old and then update with new.  At that time, I will sell the old washers to a non competing laundromat for about 25% of the cost of the new washers.  The resale value and lower maintenance cost make a Huebsch hard mount an unbeatable value.

    By the way, I think the Alliance soft mount is called the Cobra now, not the Horizon.

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    Larry Adamski
    Muskegon Laundromat
    Spring Lake MI
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  • 14.  RE: 20lb washer recommendation

    Posted 11 days ago
    Here's my take and experience with the Horizons:

    I Completely retooled a shuttered neighboorhood laundry in 2003 with the following:
    * 4 - HC60 washers
    * 10 - HC30 washers
    * 10 - Horizons, gravity drain

    This was a smaller store in an older established area of town that had 30 top loaders and several hard mounts of odd sizes.  When I re-opened, with NO top loaders, you'd have thought the end of the world was coming.  Eventually, the customers were retrained and life was good.  My front four, 60's had lots of use as did the Horizons.

    I had my share of bad door locks but that was it on the Horizons.  Eventually needed to do a couple bearings, but they were EASY - $200 assembly and a couple hours (I'm slow).  NO issue with over-sudsing.  Periodically, a set of shocks.  Again, these units were simple to repair for me. They began to show their age and I replaced five in 2012, these have the large door.  Not bad for 6 years at 4 TPD!  In 2016, I replaced the other five.  These SUCK.  Replaced the inverters on ALL (under warranty), already done a bearing and two units with shocks.

    I have New HC20's and 40's to replace the Horizons and HC30's.  I replaced the HC60's 18 months ago.  I'm very interested in how my customers will react to the changes.  The Horizon basket is about the same size but the door is larger.  The new units have more options and use about the same water.  Will the 200g extract as well as the Horizon, don't know.  Will the maintenance go down - it better!

    So, if I could find new Horizons, circa 2003-8, I'd be all over them.  Otherwise, I'm done!  Oh, and the whole warranty thing - you can send me new parts for 'free', even expensive ones, but that doesn't help when the machine is down (or several).

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    Timothy Foster
    Multi-Store Owner/ Employee
    Toledo
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  • 15.  RE: 20lb washer recommendation

    Posted 10 days ago
    When I replaced all of the top load speed queens in 2005 I installed 13 Maytag Neptunes. Everyone on the board said they were junk. I got 12 good years out of them and 5 were still running when I replaced the last of them. Sometimes when a new machine hits the market you have to wait for the right generation before you commit. In 2015 I purchased 10 Horizon machines, most on this board claim they are junk, but they have been and are really great machines. There was an issue with the lower control board, but all was covered under warranty. My customers love them and I will always have a certain amount of soft mount fl machines. I think in 3 years of owning them I have only issued 2 refunds, for god knows what they did to ask for one. These machines will tell you when they are OOO and what's wrong, which is another great feature.

    Tom

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    Thomas Bright
    Owner
    Bright's Coin Wash
    Marengo Illinois
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  • 16.  RE: 20lb washer recommendation

    Posted 10 days ago
    Agree for others.  Soft mounts will last five years, tops.  I'm a big fan of the Dexter T300's.  They are expensive but they are tanks (reliable and solid).  If you keep them up, they will look as good ten years from now as they do today.

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    Paul Kludt
    Multi Store Owner
    Lake Worth Coin Laundry
    West Palm Bch FL
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  • 17.  RE: 20lb washer recommendation

    Posted 10 days ago
    Richard, some thoughts from a SQ distributor:

    1.  Horizons are a great option for rural and suburban stores averaging less than 3 or so turns per day.

    2.  Urban stores with higher turns and with harder users are generally better served with hardmounts.

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    Todd Santoro
    Distributor Employee
    CleanWash Laundry Systems
    Omaha NE
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  • 18.  RE: 20lb washer recommendation

    Posted 10 days ago
    I have 6 of the Dexter 20 lb 100 G machines. They run flawlessly, no problems except the pilot tube to the pressure switch needs to get cleaned every 6 months or so.

    I've found it's pretty easy to get top load customers to try the 20 lb Dexters so I'm going to add 6-7 more 20 lb 200 G Dexters and replace some of the 19 top loaders.  This will give me some differential pricing as well.  The 20 lb 200 G machines can be priced 0.25 above the 20 lb 100 G machines.

    Concerning quality, it's a big deal.  Generally, the market determines the relative price of a product, that's why different machines are priced differently.  That is, if Company A's washers are better quality than Company B's then they can be priced higher.  The auto makers are real good at this, pricing their products in relative order of quality, and to a lesser extent, volume.

    For my money, I'll go for quality equipment.

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    Jim Allen
    Store Owner/ Employee
    VIP Laundry
    Orange CA

    Store Owner/ EmployeeVIP LaundryVIP LaundryJimAllenVIP LaundryVIP Laundry
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  • 19.  RE: 20lb washer recommendation

    Posted 9 days ago
    We went with Horizon. They are extremely water efficient and have been giving us about 3tpd for last four years. One of the circuit boards on all of them had to be swapped under warranty. Besides that only one of them has recently started having bearing problem.

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    Sudheer
    http://www.fresholaundry.com
    Mountain View, CA
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  • 20.  RE: 20lb washer recommendation

    Posted 8 days ago
    ​Don't even consider the "Horizons", they suck....period.  I have 2015 vintage units and they are not a good choice overall.  By the time you RAISE the water levels to where the customers are satisfied, the is little savings over a TL.  Over sudsing and no spin out due to out of balance conditions are a constant hassle.  They also are hard to keep clean(drum is coated in something that just LOVES to hold pet fur/hair).....Run, don't walk away from "Horizons" ,  that's why you can find them for sale at basically scrap prices.

    .02
    Greg

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    Greg Massung
    Store Owner/ Employee
    Irwin PA
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