Open Forum

ATM machine vs Credit cards

  • 1.  ATM machine vs Credit cards

    Posted 12 days ago
    I am now a coin only laundromat. I need advice between adding  credit cards versus ATM machine. Please help with the pros and cons between the two. Please advise

    ------------------------------
    Akel
    Owner/Employee
    Girvin Coin Laundry
    Jacksonville, Florida
    ------------------------------


  • 2.  RE: ATM machine vs Credit cards

    Posted 12 days ago
    Edited by Paulie B 12 days ago
    CC acceptance on your machines are more consumer friendly, but you will always have those damn processing fees which take a significant bite out of your profits. In fact, your CC readers will be converting people, your regular customers, to use CC's that cost you money when they otherwise would have just purchased coins from your changers. The CC readers actually cost you more just that way alone!

    If you install an ATM, you MAKE money on each transaction! To make it more palatable for CC customers, just lower the fee.
    CC customer's are looking for points. They don't like to have to spend money to get cash. but if the fee is low enough, they will use it. Besides, more often than not, they will use the convenience of your ATM to pull out a little more cash for other things they may need to buy later that day.

    If your store has no CC readers (and you don't want them), then make your ATM as low as $1.00 per transaction.
    Sure, you'll fill it more often, but you'll be bringing in new foot traffic into your mat which is always a good thing, and you'll be leaving your mat with much less cash which should be safer for you, all the while making a few bucks instead of losing many bucks to the CC processors.

    ATM's are easy money makers....it's that simple.


    ------------------------------
    Paulie B
    Multiple Mat Owner since 1976
    New York City, NY
    ------------------------------



  • 3.  RE: ATM machine vs Credit cards

    Posted 12 days ago
    Andy,

    In my experience,  an ATM can make $500 per month vs paying out $500 per month in credit card fees.  That's a net difference of $1,000 per month or $12,000 annually.  Plus, an ATM costs far, far less than a card system for your machines.

    What's more important than whether you accept credit cards is what type of cash payment system you have.  A DCO system is far more user-friendly for your customers than a QO or a DC/Q system.

    ------------------------------
    Larry Adamski
    Muskegon Laundromat
    Spring Lake MI
    ------------------------------



  • 4.  RE: ATM machine vs Credit cards

    Posted 12 days ago
    Andy,

       Both what Paulie & Larry said are 100% true. I really think they're both underestimating the convenience factor for our customers in return for their own convenience and cost savings..

         First, asking a customer to use an ATM for a true cc will get them nailed for a cash advance which is very expensive for them. Assuming they use a debit card, the customer pays the fee to you, then often times a fee to their bank too. Next they must withdrawal cash, then take it to your changer, then take coins to machine and deposit them one by one.

       It's just my opinion, but It's clear that using an ATM is cheaper and even a revenue stream for the owner. I also think it's clear that it's not only more expensive for the customers but also much less convenient and user friendly. In my opinion, too many owners are more focused on themselves than their customers to their own detriment. Lastly, we all have to weigh cost versus convenience in our businesses at all times.

    ------------------------------
    Dave Menz
    Queen City Laundry Chain
    Cincinnati, OH
    ------------------------------



  • 5.  RE: ATM machine vs Credit cards

    Posted 12 days ago
    I was planning on charging a small fee of $1.25 to $1.50. The going rate for an ATM is $2.50-$3.00.

    ------------------------------
    Akel
    Owner/Employee
    Girvin Coin Laundry
    Jacksonville, Florida
    ------------------------------



  • 6.  RE: ATM machine vs Credit cards

    Posted 12 days ago
    Andy,

    I charge $3 per ATM transaction which, I'm sure,  surprises no one.

    As is my policy, I bought a very nice through-the-wall model for my customers to use.  I never scrimp on equipment or improvements which is one reason I can charge higher prices than many of my competitors.  Hey, it works for me.

    ------------------------------
    Larry Adamski
    Muskegon Laundromat
    Spring Lake MI
    ------------------------------



  • 7.  RE: ATM machine vs Credit cards

    Posted 12 days ago
    Edited by Paulie B 12 days ago
    Dave,

    Everything you say is true. However, you may not be aware that many banks will now offer their customers FREE use of any ATM from their side. The customer may still have to pay you, the $1.50 or $2.00, but the banks will often waive their network ATM charge to the user.

    No payment system is 100% great.

    And yes, I do like the idea of earning money rather than paying money.

    You have to wonder how many people are coming in with their own cash, but when they see we accept CC's, they will use their card instead of the cash that's already in their pockets, so they can earn points.
    If you don't have CC readers, most will be fully prepared to pay cash.
    If you have an ATM, many will use it, and you will earn a fee.

    ------------------------------
    Paulie B
    Multiple Mat Owner since 1976
    New York City, NY
    ------------------------------



  • 8.  RE: ATM machine vs Credit cards

    Posted 12 days ago
    CC who cares where you place it. ATM place it a long ways away from any door.

    ------------------------------
    Curt Harrington

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  • 9.  RE: ATM machine vs Credit cards

    Posted 12 days ago

    I installed my first ATM 2 1/2 years ago and my second 3 months ago. Same as Larry's, a through the wall model right beside my changer.

    My average withdraw is about $35. I have a limit of $100 a day.

    Your regular customers will know that you have the ATM and a changer, it's mostly the one time user that may be upset about not having a CC reader on the machine.

    I'd be interested to hear the % of sales that the CC on the machine has. I'm sure it varies by area but I wonder the the average is.

    I'm not against the CC on the machine and I have looked at almost all of the brands available from bare bones to bells and whistles and may one day add them but it becomes a business decision as there is a lot of money involved. If I did add them I would still have the paid off ATM that wouldn't cost much to run.

    I think one of the factors I would use would be the history of each system and if they were capable of being upgraded or just replaced. Think of the ones that were bought a few years ago that don't take Apple Pay or other options.
    As an example I have some 9 year old dryers that have a Maximum Flat Rate setting lower than I want, they also scroll the minutes and seconds remaining (which was dumb from the start). I asked one of the software guys at the manufacturer if they offered an upgraded chip and was told "No, you have to buy new dryers". I'll probably never buy from that manufacturer again as instead of supporting their older equipment (what's the retail on a chip ? $100? for a $1 chip?) they just move on and leave the older customers behind.
    I'm not a software programmer but surely it's not that hard to do, and you only have to do it once to upgrade hundreds? thousand's? of existing equipment.

    Now I'm going to go bag up a few hundred dollars in tokens to give away at my Grand Opening. And yes people are more excited by $100 in dollar tokens they they are by a piece of plastic with $100 on it.



    ------------------------------
    Ken Barrett
    Washin Oxford Coin Laundry

    Ken@washincoinlaundry.com
    Talladega AL
    ------------------------------



  • 10.  RE: ATM machine vs Credit cards

    Posted 12 days ago
    Ken,

    Congratulations on the opening of your new laundromat.   You've proven that an energetic,  thoughtful operator can become wildly successful.

    I agree, a bag of dollar coins or tokens draws a lot more interest than a debit card.  People of all ages like dollar coins when they're exposed to them at a DCO laundromat.

    ------------------------------
    Larry Adamski
    Muskegon Laundromat
    Spring Lake MI
    ------------------------------



  • 11.  RE: ATM machine vs Credit cards

    Posted 11 days ago
    Let me give you another opinion. The most successful laundromats in the United States accept credit cards. We ran an informal poll on the forum and everyone who accepts credit cards agrees that 30 to 35% of their business is credit card business.

     My number is 35%. That is 35% of my business that I would not do if I did not accept credit cards. CC acceptance allows the customer to borrow the money and give it to you. What a concept! For a small fee that I build into my business model I can garner a third more business than I would not otherwise do. Does it seem like this is cutting into my profits?


     We have been beaten this dead horse quite a few times here on the forum but let's beat it a little more. Just imagine all the thousands of different businesses out there who, If they refused to take credit cards would no longer be in business.  Do you think Macy's or Amazon bemoan their credit card fees? If 35% of my customers want to use credit cards, I will bend over backwards to offer them the option.

    ------------------------------
    Michael Shewmaker
    Store Owner/ Employee
    Downtown Laundry Express
    Hilo HI
    ------------------------------



  • 12.  RE: ATM machine vs Credit cards

    Posted 11 days ago
    Did 35 percent of your existing customers convert from cash to using CC?  Or did your sales increase 35 percent?

    Thoe are two very different situations.

    What was was the impact on net income?

    ------------------------------
    Zachary
    MA
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  • 13.  RE: ATM machine vs Credit cards

    Posted 11 days ago
    Michael,

         I agree but here's the reason we keep beating this dead horse. The coin only guys will say " but those customers would've used cash if you didn't offer cc". The cc advocates say that they wouldn't have used us at all without cc. The reality it that it's very difficult if not impossible to quantify this.

        Something that's undeniable..... more and more of society prefers to use CC's rather than coins every year because it's convenient. I plan to go hybrid in the next few years at allaofomy stores for the following reasons: 1. Giving my customers options 2. I believe anything that differentiates me from my competitors makes me stronger 3. There's no downside for any customer that still prefers to still use coins 4. Nearly every industry in society has accepted cc and phone payments and for good reasons. Their business has continued to grow because of it. Even similiar industries to our clientele like fast food, dollar stores, have evolved.

         The reality is that we as owners can get away with avoiding these fee's and expenses, as long as a legitimate competitor doesn't start offering it first but at what cost. Once a direct competitor starts accepting cc's you better get on board or be left behind. Funny thing is, on this board we constantly talk about how the best operators do everything they can to differentiate their stores from the norm. Most on this forum agree with that philosophy, but still fight cc acceptance. My personal opinion is that if you want to be the best, you must lead, not follow


    ------------------------------
    Dave Menz
    Queen City Laundry Chain
    Cincinnati, OH
    ------------------------------



  • 14.  RE: ATM machine vs Credit cards

    Posted 11 days ago
    Michael,

         I agree but here's the reason we keep beating this dead horse. The coin only guys will say " but those customers would've used cash if you didn't offer cc". The cc advocates say that they wouldn't have used us at all without cc. The reality it that it's very difficult if not impossible to quantify this.

        Something that's undeniable..... more and more of society prefers to use CC's rather than coins every year because it's convenient. I plan to go hybrid in the next few years at allaofomy stores for the following reasons: 1. Giving my customers options 2. I believe anything that differentiates me from my competitors makes me stronger 3. There's no downside for any customer that still prefers to still use coins 4. Nearly every industry in society has accepted cc and phone payments and for good reasons. Their business has continued to grow because of it. Even similiar industries to our clientele like fast food, dollar stores, have evolved.

         The reality is that we as owners can get away with avoiding these fee's and expenses, as long as a legitimate competitor doesn't start offering it first but at what cost. Once a direct competitor starts accepting cc's you better get on board or be left behind. Funny thing is, on this board we constantly talk about how the best operators do everything they can to differentiate their stores from the norm. Most on this forum agree with that philosophy, but still fight cc acceptance. My personal opinion is that if you want to be the best, you must lead, not follow


    ------------------------------
    Dave Menz
    Queen City Laundry Chain
    Cincinnati, OH
    ------------------------------



  • 15.  RE: ATM machine vs Credit cards

    Posted 11 days ago
    Well here's a little bit of unscientific data.

    In the past 5 years, I had 2 different competitors who offered CC's, but then dropped them.

    Don't ask me why. I was just interested in the big splash at first with these guys, using 3 x10 banners saying "Credit Cards Accepted here"......To them quietly taking down the banners a few months later and eliminating CC acceptance.

    I don't know what system they were using. I don't know what fees they were paying, and I don't know why they stopped taking CC's.
    All I know was the big flashy promos and then the quiet abandonment.

    ------------------------------
    Paulie B
    Multiple Mat Owner since 1976
    New York City, NY
    ------------------------------



  • 16.  RE: ATM machine vs Credit cards

    Posted 10 days ago
    I doubt the card readers add 35%.  But the simple economics are that you only need an increase of 3% in sales to pay for the fees.  I added hybrid cc readers to about 25% of my washers approximately 2 months ago, and there has been a noticeable increase in sales in the store overall and those washers in particular. Some of it is likely seasonal, but sales are also over 10% higher than the prior year.  Another benefit that I didn't consider prior to having the cc readers is the ability to get instant and precise REMOTE reporting on cash and cc sales on any of those machines.  There were a few hiccups, but the overall response from customers is very positive. I plan on adding more.

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    Ross Weston
    Store Owner/ Employee
    Glendale CA
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  • 17.  RE: ATM machine vs Credit cards

    Posted 8 days ago

    I added hybrid cc readers to about 25% of my washers approximately 2 months ago, and there has been a noticeable increase in sales in the store
    Ross Weston,  01-05-2019 22:59
    Which manufacturer did you use?  Approximate cost per machine?

    It's very hard to comparison shop.

    ------------------------------
    Luigi
    ------------------------------



  • 18.  RE: ATM machine vs Credit cards

    Posted 5 days ago

    Thanks Ross.

     

    I'm not sure that I'm adding 25 or 30% but my life is better. I've been doing this since 1985 and I have a day job.  I know I'm getting more sales because the customers are spending more freely. And I don't need to fill the change machines as often. I also have an accurate count of sales, even when I'm out of town and trust my brother in law to an accurately count of my quarters! I know he is honest but no one does what I do the way I do it!






  • 19.  RE: ATM machine vs Credit cards

    Posted 11 days ago
    I have both.

    Never regretted putting in the ATM. It paid for itself in a year.

    Every time I look at my P and L I cringe at the waste of money the cc readers were. They don't get used much, are expensive to purchase and install. The ROI is terrible.

    ------------------------------
    Ash Shah
    Store Owner
    Virgil Village Laundromat
    Los Angeles CA
    ------------------------------



  • 20.  RE: ATM machine vs Credit cards

    Posted 11 days ago
    Edited by Zachary Kaufman 11 days ago
    I had a new customer tell me recently she started coming to my store because the other stores all had credit machines and that COSTS ARE GOING UP because of the acceptance of credit cards.

    I operate a QO store and got a new customer because of it. Yes my prices are cheaper by maybe 25-50 cents, but that isn’t why she drove an extra 7 minutes each way.  And it isnt because my store is especially clean or amazing in any way.

    Her statement makes sense to me because If I were to purchase CC readers, I'd raise prices immediately to cover the costs.




    ------------------------------
    Zachary
    MA
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  • 21.  RE: ATM machine vs Credit cards

    Posted 11 days ago
    I believe that most of the 35% that I do in credit cards is business that I would not do without them. Fortunately, no one else in my market offers a credit card option driving 100% of that business in my direction.


    ------------------------------
    Michael Shewmaker
    Store Owner/ Employee
    Downtown Laundry Express
    Hilo HI
    ------------------------------



  • 22.  RE: ATM machine vs Credit cards

    Posted 11 days ago
    Michael,

    What month and year did you begin offering credit card acceptance on your washers?

    ------------------------------
    Larry Adamski
    Muskegon Laundromat
    Spring Lake MI
    ------------------------------



  • 23.  RE: ATM machine vs Credit cards

    Posted 11 days ago
    Larry,

    I put Credit Cards into my system in September of 2008.


    ------------------------------
    Michael Shewmaker
    Store Owner/ Employee
    Downtown Laundry Express
    Hilo HI
    ------------------------------



  • 24.  RE: ATM machine vs Credit cards

    Posted 11 days ago
    Michael,

    Thank you.  Since you have had credit card acceptance for over a decade, how do you conclude that this 35% segment of you customer base would not patronize your facility today if you had never offered credit card acceptance?

    Put another way, how do you know this 35% segment would go away if you suddenly stopped credit card acceptance on your washers?

    The reason I ask is because I think that most customers (way more than 65%) choose a laundromat for valid reasons other than the type of payment system.  If I am right, then your credit card acceptance may not be as big a boost to your sales as you think.  Well, that's my opinion but I would like to hear what you think.

    ------------------------------
    Larry Adamski
    Muskegon Laundromat
    Spring Lake MI
    ------------------------------



  • 25.  RE: ATM machine vs Credit cards

    Posted 10 days ago
    I agree that it is nearly impossible to quantify what percentage of our customers would go elsewhere if they could not use credit cards.  I don't even attempt that analysis.

    What I do know is that credit card acceptance is just another positive feature of my laundromat that drives business to my stores.  Of course, the most basic of features, which most laundromats seem unable to provide, is a clean store, with good, unbroken equipment, well priced (I am the high price leader in my town), with friendly attendants.  I averaged 40-45% of sales from debit/credit in 2018.

    However, on the flip side, I have seen no evidence that being a card store loses more business than it gains.  In fact, my personal anecdotal evidence is the opposite.  But again, the basics must first be met or nothing else counts.

    Charlie

    ------------------------------
    Charlie Smith
    Charlottesville, VA
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  • 26.  RE: ATM machine vs Credit cards

    Posted 10 days ago
    Did anyone think about the fact that many people spend more with a credit card than cash? I've seen them ration their quarters on top of their bounce sheets waiting for the washer to stop. With a Credit Card, they don't know what they are paying half the time. I installed CC readers about a year ago and raised every washer by 25 or 50 cents. No one complained. We are doing between 25% to 30% on CC transactions. I still want to explore an ATM machine at one of my stores.

    ------------------------------
    Roger Owens
    Store Owner/ Employee
    O-Kleen Laundry & Dry Cleaning
    Elkton MD
    ------------------------------



  • 27.  RE: ATM machine vs Credit cards

    Posted 10 days ago
    You nailed it Roger. This is the primary reason that card systems are so beneficial to this business because the perception of expense is more important than the reality. My 90 pound machines are $13.95 a turn. That's 56 quarters or 14 dollar coins. For my customers it's just one quick swipe of the card. That difference is critical and becomes more important as prices increase.

    ------------------------------
    Michael Shewmaker
    Store Owner/ Employee
    Downtown Laundry Express
    Hilo HI
    ------------------------------



  • 28.  RE: ATM machine vs Credit cards

    Posted 9 days ago
    Larry;

    In considering your question to Michael about the 35% of customers accepting cc payment. I am wondering the same about dollar coins. If you, at your mat, switched to other types of payments, would you loose any of your customers?
    You have stated that accepting higher coin values are more for your convenience as well as for your customers.
    Any other owners/operators can also chime in.
    Yes I now also accept DC along with QC. I am considering these and other options.

    ------------------------------
    Deward Stout
    Store Owner/ Employee
    Hurricane Laundromat & Storage
    Hurricane UT
    ------------------------------



  • 29.  RE: ATM machine vs Credit cards

    Posted 9 days ago
    Edited by Larry Adamski 9 days ago
    Deward,

    I think customers chose a laundromat based on the following parameters:

    1.  Location (convenient to their home or route of travel).
    2.  Cleanliness (facility is generally clean inside and outside, equipment is clean).
    3.  Functionality (user-customizable equipment, all equipment is in service).
    4.  Convenience (easy access, convenient hours, easy, no hassle payment system, 72" folding tables, single pocket dryers).
    5.  Security (well lit parking lots, fully attended, CCTV cameras, immediate help available).
    6.  Price (the total cost to do a particular laundry represents a fair value).

    Obviously, my 10 year old DCO payment system is just 1 of 6 important factors.  I try hard to achieve all 6 factors every day.  Whether I would lose customers if I switched to something other than DCO likely depends on what system I switched to.  However, I don't believe in fixing what isn't broken so I'll be staying with Dollar Coin Only.  Quarters are no longer a practical coin for cash payment and should be summarily abandoned.

    ------------------------------
    Larry Adamski
    Muskegon Laundromat
    Spring Lake MI
    ------------------------------



  • 30.  RE: ATM machine vs Credit cards

    Posted 9 days ago
    In one of my stores I set it up from the start with DC, quarter and token 2 1/2 years ago.
    I still get about 15-20% quarters at every collection. As I only dispense dollar coins these quarters are all brought tot he store.

    I dont like to me to look at these discussions as "mine is better than yours".  I prefer that we all voice our experiences so people considering any changes can weigh the options themselves.
    Cost is also a factor they have to consider.
    3 years ago when I was planning my store I took a lot of the advice and comments, factored in budgets and went the route I did.
    Can I add CC at anytime? Yes. Would it be as easy to add the equivalent dollar value of washers and dryers? Probably not.
    So I went with installing the maximum amount of equipment that fit the budget, space and demographics and started collecting money.
    Now I can spend time looking at what I want in a CC payment system and not just add whatever the distributor was selling

    ------------------------------
    Ken Barrett
    Washin Oxford Coin Laundry

    Ken@washincoinlaundry.com
    Talladega AL
    ------------------------------



  • 31.  RE: ATM machine vs Credit cards

    Posted 8 days ago
    Ken,

    What kind of payment system are you using in your new laundromat?

    ------------------------------
    Larry Adamski
    Muskegon Laundromat
    Spring Lake MI
    ------------------------------



  • 32.  RE: ATM machine vs Credit cards

    Posted 8 days ago
    Imonex drops, dollar coins in my Changer and an ATM.
    My two newest stores are set up that way.


    ------------------------------
    Ken Barrett
    Washin Oxford Coin Laundry
    Washin Lenlock Coin Laundry

    Ken@washincoinlaundry.com
    Talladega AL
    ------------------------------



  • 33.  RE: ATM machine vs Credit cards

    Posted 8 days ago
    I own three stores and in each store we accept combination of DC and QC. I've been in business 19 years and have been doing DC for 4 years. I tried tokens prior to DC and that failed tremendously. I have to say my best piece of equipment would be my ATM machines. It has the highest amount of turns per day. In my opinion I would try the ATM first. It would be your least expensive option. I'm also in agreement with others that a combination of different choices of payment can only help a properly ran store. Being that said I will make a decision after the clean show of a credit option for my stores.

    ------------------------------
    Larry Fein
    Store Owner/ Employee
    It's A Wash
    Rock Hill NY
    ------------------------------



  • 34.  RE: ATM machine vs Credit cards

    Posted 8 days ago
    Larry F,
    What's wrong with Token? why did it fail? What's kind of machine you dispense token? Is your token machine able to accept credit/debit card or just bills only? do you allow the customer to exchange the leftover tokens to cash? When you used token, is token the only option or the combination with other coins?
     Thanks

    ------------------------------
    Linh Nguyen
    Store Owner/ Employee
    Mobile AL
    ------------------------------



  • 35.  RE: ATM machine vs Credit cards

    Posted 5 days ago
    Hello Linh

    I’m very active in all my stores and listen and talk to my customers. I used a combination token/quarter for over a year and dispensed it right out of my standard changer for cash only. The customers’ complaint with the tokens was it was not real money and couldn’t be used anywhere else. I had signs posted that said we would exchange tokens for cash. My major problem with token was that it would continually jam in coin drop because of its light weight.

    Sent from my iPhone




  • 36.  RE: ATM machine vs Credit cards

    Posted 5 days ago
    Thank you for your reply Larry F.
    When you said the lightweight of the token, this leads me guessing that your token value at $.25 (small size).
     Do you think, will you solve the problems if you have done this:
    1. Use bigger /heavy size token and value at $1.00
    2. The Token machine should be able to accept the credit card at fixed amounts such as $5,$10,$20 and $40. And may give a few extra bonus tokens when a customer selected a higher amount.the reason why allow customers to use credit card is that way they can't ask for a refund and you have a good reason to refuse it because it is not a cash transaction , of course a good sign must be displayed on the machine.
     I think it will solve the problems, so what about you?

    ------------------------------
    Linh Nguyen
    Store Owner/ Employee
    Mobile AL
    ------------------------------



  • 37.  RE: ATM machine vs Credit cards

    Posted 7 days ago
    Larry,

    Are all your prices for both washer and dryer multiples of one dollar?

    Thanks,

    ------------------------------
    Randy McCall
    Potential Investor
    Arlington TX
    ------------------------------



  • 38.  RE: ATM machine vs Credit cards

    Posted 8 days ago
    I probably have a unique perspective on this because I own an ATM portfolio as well as a coin laundry. ATM's are certainly very convenient and can be a revenue generator for laundries. To me, the biggest issue between credit cards and ATM's is the processing fees associated. The processing industry is kind of like used car industry- and many processing companies charge small businesses way too much for credit card AND atm processing. It's a complicated industry given the banks actually set most of the fees; however, I have been successful in driving down the costs on both ends for myself and other small businesses. I believe giving customers options is a good thing, where your market can support credit cards its great. Personally I feel as long as you have change available, albeit quarters or dollars, and you have a way to get cash (and also break large bills) your customers are going to adapt. As long as you have a clean, well lit, laundry with a friendly and safe atmosphere you can be successful


    ------------------------------
    ANNA DAVIES
    Store Owner/ Employee
    AMD WASHTIME
    Palm Desert CA
    ------------------------------



  • 39.  RE: ATM machine vs Credit cards

    Posted 7 days ago
    I have a small mini storage facility that by nature has to accept CC payment.  I spend about $3,000 per year average on CC fees and have operated that business for 15 years, and I miss my $45K.

    I am QCO, with plans to go DC / QC and eventually DCO, and add an ATM sooner than later.

    In my current LMat market, I don't have to give away $3,000 a year in CC fees to maintain my customer base.($250 per month is too many turns to unnecessarily give away to CC fees.)  The DC / QC / ATM is currently a better choice.

    That being said, if someday our market graduates to CC acceptance, like our current storage market, then there I will be complaining about having to accept CC fees as a price of doing business.  Until then...no no no.


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    Les Monthei
    Potential Investor
    Redding CA
    ------------------------------