Open Forum

Any alternative to Imonex?

  • 1.  Any alternative to Imonex?

    Posted 7 days ago
    Great concept, but have been really (really!) disappointed with recent quality and customer support.  They've had entire "bad batches" of drops, their repair service isn't even formal (it would be so nice if they were together like Mountain Electronics, drop it in a box, prepaid label, get it back in 10 days charged to your credit card on file).  As it is right now, you send it in, months later you ask for an update, a month later they send a new one.  Weird.

    Aside from them getting far too complacent with their quality and customer service, I have a real issue with the quality of materials.  As my coin drops gain age, I'm getting more and more jams.  Opening them up, the plastic is simply too soft and is scratched to hell.  Maybe folks are trying to bra-wire a free wash, but since every single one of them is marred and scratched where the coins go in, I think they just used the wrong material.

    I can sand them down, but absent taking them off the machine and taking screws out, it's hard to sand at the machine.

    So what are my other options?  Set-o-matic is coin-jam heaven.  Why in the world doesn't Dexter accept dollar coins right out of the factory?

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    Luigi
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  • 2.  RE: Any alternative to Imonex?

    Posted 7 days ago
    I thought Keltner had the world by the N*** on a downhill drag but never ventured into dollar coin acceptance.

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    K J
    Store Owner/ Employee
    Binghamton
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  • 3.  RE: Any alternative to Imonex?

    Posted 7 days ago
    Luigi,

    I have been using World drops since 2011 on some of my equipment.  Works well and doesn't jam much.  This programmable electronic drop gives 1 pulse per quarter and therefore 4 pulses per dollar coin.  Mine are programmed to reject quarters.

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    Larry Adamski
    Muskegon Laundromat
    Spring Lake MI
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  • 4.  RE: Any alternative to Imonex?

    Posted 7 days ago
    Can't find any info on World Drop, other than some discussion on another message board circa the time you installed them, 2011, seven years ago.

    Does anyone have any contact info or a website?  I suspect they came and went.

    ------------------------------
    Luigi
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  • 5.  RE: Any alternative to Imonex?

    Posted 7 days ago
    Luigi,

    They're made by Munzprufer.  I bought some as recently as 2 years ago.

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    Larry Adamski
    Muskegon Laundromat
    Spring Lake MI
    ------------------------------



  • 6.  RE: Any alternative to Imonex?

    Posted 7 days ago
    I thought that Dexter sells Munzpruffer Dollar coin drops for years now.
    Not World drops, but plain old drops that accept Dollar coins.

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    Paulie B
    Multiple Mat Owner since 1976
    New York City, NY
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  • 7.  RE: Any alternative to Imonex?

    Posted 7 days ago
    I just ordered a few very recently. They definitely still exist.

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    Dave Menz
    Queen City Laundry Chain
    Cincinnati, OH
    ------------------------------



  • 8.  RE: Any alternative to Imonex?

    Posted 7 days ago
    Other than finding a way to physically mount them ... I see no reason that some top notch other industry coin drops such as Microcoin QLs would not work.  They are made to work in a variety of car wash & public kiosk arrangements & are proven to go for years without a jam or even needing cleaning in a tougher environment than our laundromats.  I have been testing Sparkfun's DG600Fs for several years now ... mostly in our back room garage offline.  16 weeks now with one actually on the bulkhead being used by customers ... so far flawless.   Time will tell how good long term that they are.  If  Parker, IDX & others could only realize that there is a future for their product on commercial washers & dryers instead of putting too many of their eggs in credit card (cyber) & VTM similar systems ... they could also encourage Imonex, World Drop, & Munzprufer to improve their base products IMO.

    With thousands upon thousands of engineers graduating every year from our higher education institutions ... you'd think that a percentage of them would be hustling to be actually serving the common good.   Maybe they are getting too much "easy money" that is related to our USA DEBT???  To say that there is not horrific "uncertainties" putting too much faith in cyber related payment systems is IMHO & from actual experience ... a real bonafide understatement!!!  It seems like pumping billions of dollars worth of resources for the illusion of eliminating potential cyber attacks can never really be accomplished because of the "cat n mouse" insider  SENSITIVE code information game playing.  We saw 100 million dollars with our legislature become "vapor" with the "connect universities" zealots about 10-15 years ago ... only to possibly see what "short memories" the same or a new crop of cyber zealots have.

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    Michael Walsh www.kingkoin.com
    Store Owner/ Employee
    King Koin Laundry, Car n Dog Wash
    Bismarck ND
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  • 9.  RE: Any alternative to Imonex?

    Posted 5 days ago
    Dave, where did you get your drops? Thanks.

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    Larry Sitz
    Store Owner/ Employee
    Blue Springs Wash
    GREENEVILLE TN
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  • 10.  RE: Any alternative to Imonex?

    Posted 5 days ago
    Larry, We ordered them through our distributor. I'm would guess they get them from Munzprufer directly. Call Munzprufer, I'm sure they can point you to a distributor if they won't sell them directly to you.

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    Dave Menz
    Queen City Laundry Chain
    Cincinnati, OH
    ------------------------------



  • 11.  RE: Any alternative to Imonex?

    Posted 5 days ago
    Are these dual dollar/quarter drops, or just dollar [or] quarter?

    I suspect I know the answer.  I need dual and the only ones I've seen are Set-o-matic (bad design, if Senora puts a quarter in the dollar slot, it takes the machine out of service) and Imonex.  I've got both and I'm unhappy with both.

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    Luigi
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  • 12.  RE: Any alternative to Imonex?

    Posted 5 days ago
    Luigi,

    I've been using World drops since 2011.  You can program them (using the dip switches) for the coins you want to accept.  They can be programmed to accept both quarters and dollar coins.  I have mine programmed to only accept dollar coins and to reject everything else.  I guess I have about 13 World drops on my washers and dryers right now.

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    Larry Adamski
    Muskegon Laundromat
    Spring Lake MI
    ------------------------------



  • 13.  RE: Any alternative to Imonex?

    Posted 5 days ago
    Luigi,

       World drops can take any and all coins as you prefer, you just program them to take the ones that you want and reject all others. I have one whole store full of world drops programmed to accept both DC and Q and I love them. I have another store that's half world drops and half Imonex. Both accept DC and Q as well. The Imonex were a nightmare to retrofit to our machines. we basically had to carve up our machines to get them to work. Wouldn't use them again. Will only use world drops from here on out. They are a little more expensive than Imonex but well worth it, in my opinion.

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    Dave Menz
    Queen City Laundry Chain
    Cincinnati, OH
    ------------------------------



  • 14.  RE: Any alternative to Imonex?

    Posted 3 days ago
    Dave:  Do your change machines drop both DC and QC together or do you have separate DC and QC change machines.
    Also, do your world drops have a QC slot and a DC slot, or just one slot for both coins.

    If the QC slot won't take DC due to size, and the DC slot returns the QC every time, it seems it takes away the customer claim of putting a DQ in the QC slot and not getting credit.

    I came close to buying Imonex for all the machines a few years back, but the fact there was some slicing and dicing needed to install the units in our SQ units held me up.  I am surprised a company the size and reputation of Imonex does not make an easy swap replacement drop for machines as popular as Speed Queen.

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    Les Monthei
    Potential Investor
    Redding CA
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  • 15.  RE: Any alternative to Imonex?

    Posted 3 days ago
    Edited by Michael Walsh 2 days ago
    Les & others,

    In Butch from Imonex's defense ... I remember visiting with Parker Engineering husband & wife team both in person & on the phone & they kind of cried on my shoulders a bit on the extreme difficulty of trying to accommodate the lack of standards for the openings & for interfacing with coin mechs in the laundromat industry.  Of course some leadership in the industry has a bias towards "100% cashless" that could explain some of the problems created for the rest of us.  Linda Parker even described going to many meetings & getting nowhere.  Smaller companies such as Keltner & others do not have the resources to deal with some of those "accidently on purposeee obstacles & impediments" coming from "lack of proper standards" leadership!  So that was not their intent some say ... well it is hard to argue with lesser NET RESULTS!

    Hey but then... what do I know ... I come from a much more rural area of the USA .....

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    Michael Walsh www.kingkoin.com
    Store Owner/ Employee
    King Koin Laundry, Car n Dog Wash
    Bismarck ND
    ------------------------------



  • 16.  RE: Any alternative to Imonex?

    Posted 3 days ago
    Michael;

    You talk about the lack of standardization of coin mechs in the laundry business. But, What about the car wash business? You have posted in the past about long drops and short drops etc.
    Your drops were specifically made for you if I remember correctly. What makes them so special?



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    Deward Stout
    Store Owner/ Employee
    Hurricane Laundromat & Storage
    Hurricane UT
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  • 17.  RE: Any alternative to Imonex?

    Posted 3 days ago
    Luigi,

        Our changers only vend DC, our drops accept quarters if customers bring them in tho. Over a fairly short period of time, our quarter count continues to go down and down as customers realize that DC's are easier to use.

        Both imonex and World drops have one coin slot for both coins, there's no confusion at all.

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    Dave Menz
    Queen City Laundry Chain
    Cincinnati, OH
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  • 18.  RE: Any alternative to Imonex?

    Posted 3 days ago
    Les,

    World drops have a single coin slot and are physically very close to the size of a Munzprufer quarter drop.


    ------------------------------
    Larry Adamski
    Muskegon Laundromat
    Spring Lake MI
    ------------------------------



  • 19.  RE: Any alternative to Imonex?

    Posted 2 days ago
    Edited by Michael Walsh 12 hours ago
    Larry Larsen or someone more familiar with multi-brands of newer washers may be able to answer this question that I have:

    Do the World Drops fit the openings on all the newer coin-op or combination coin-op coin commercial washers.  If so, World Drop Brand may have the standard specification for the openings at least on newer washers.  Maybe also the standard specification for cabling-interface also?  Cabling-interface can often be adapted as seen in the computer-tv industries with Display Port, HDMI, DVI, & VGA etc.

    As far as adapting to older machines like we have done at our place ... that was partially done because of not a robust enough choice of coin mechs for dollar coin conversion.  Also giving our customers something similar to Larry Adamski's E-cycles on older machines worked hand in hand with the adaptation.

    It is understandable that older equipment when slides were more dominant than drops that cutting etc may be necessary.  Based on our struggles we found that modern technology also can facilitate that & make whatever more do-able.  For example, 3D printing after the proper STL three dimensional file is done ... the shroud, outer part & even the coin slot can be very economically made.  The heart of the coin mech (the insert middle portion on most) can then attach to that in house or farmed out to be made 3D printed outer part.  One should try to match the basic opening dimensions of the standard specification that what looks like World Drop may have taken the lead on.

    My intent is not to oversimplify adapting a much larger choice of coin mechs ... but I cringe when I see other operators over complicating their ability to accept dollar coins, loonies, toonies, &/or tokens etc.  Car wash & arcade industry coin mechs should not be ruled out ... based on actual testing experience.  We had a three dimensional box even made & was ready to put on top of our Wascomat Gen4s but it turned out by grinding or plasma cutting the front panel ... we could make an arcade style 6 different programmable coin mech to fit.  We chose to use the serial com but it can be set for pulse & even the length of pulse.  Time & more testing will tell if that is the best choice ... but for us to rule out car wash & arcade coin mechs on our washers did not make sense to me.  https://cdn.sparkfun.com/datasheets/Components/General/6CoinAcc.pdf






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    Michael Walsh www.kingkoin.com
    Store Owner/ Employee
    King Koin Laundry, Car n Dog Wash
    Bismarck ND
    ------------------------------



  • 20.  RE: Any alternative to Imonex?

    Posted 2 days ago
    Dave - Larry - Others with a dual coin drop:  Did you have an issue of customers dropping QC's in the single slot and claiming they dropped DC's.

    I envisioned being able to drop a quarter in a dual drop DC side and have it return, so there was no possible argument.

    I expect a dual drop may give twice the issues on maintenance, but allow the other side to be used if one was clogged, so  the machine could be started.  I think that would be a small bonus.

    (Larry:  I am talking about a time long long ago in a galaxy far far away when you might of had a single slot or double slot DC-QC.  As a reminder....those Qs stand for Quarter...they were the coins you could exchange 4 for a dollar.)


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    Les Monthei
    Potential Investor
    Redding CA
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  • 21.  RE: Any alternative to Imonex?

    Posted 2 days ago
    Les,  
         We've never had that problem at all on a single slot DC/Q drop. We do have a few older Wascomats that we had to use Imonex dual slot drops though and guess what... If a customer puts a Q in the DC side it doesn't reject it... It JAMS the freaking thing up. Can you believe that?? It happens all the time and is frustrating as all get out. Single slot is the way to go.


    ------------------------------
    Dave Menz
    Queen City Laundry Chain
    Cincinnati, OH
    ------------------------------



  • 22.  RE: Any alternative to Imonex?

    Posted 16 hours ago

    It JAMS the freaking thing up. Can you believe that??
    Dave Menz,  01-13-2019 15:56
    This is both absolutely true, and absolutely the stupidest thing I've seen on a commercial design.  It gets worse...the slot for the dollar coin is on the right (most people take the right-most choice by default), isn't clearly enough marked and is actually (makes sense) a slightly larger opening.  This makes it slightly more appealing to drop a coin into.

    I was working on unjamming the &^*&% thing and while finishing up and testing it, I damn near dropped a quarter in there myself, stopped just in time, just absentmindedly putting in the coins.

    It's too bad Imonex hasn't made moves to improve their quality; if these World ones work and I can buy them, I suspect I'll never spend another dime on Imonex, which is too bad.  In my opinion, too-cheap plastic, and out-of-the-box quality control issues might end up biting them.

    ------------------------------
    Luigi
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  • 23.  RE: Any alternative to Imonex?

    Posted 2 days ago
    Les, 

         We've never had that problem at all on a single slot DC/Q drop. We do have a few older Wascomats that we had to use Imonex dual slot drops though and guess what... If a customer puts a Q in the DC side it doesn't reject it... It JAMS the freaking thing up. Can you believe that?? It happens all the time and is frustrating as all get out. Single slot is the way to go...






  • 24.  RE: Any alternative to Imonex?

    Posted 2 days ago
    I have been using a single slot $1/.25 slot IMONEX for 3 years and have been extremely satisfied with their performance on both $1 and quarters used in a mixed coin environment.  I have about 20 of these drops and they have been bullet proof for my Wascomat compass controlled washers.  You should get information directly from Butch at IMONEX.

    ------------------------------
    James Radovic
    Owner
    Jupiter Laundry and Downtown Stuart Laundry
    Jupiter and Stuart, FL
    CLA Member since 2000
    ------------------------------



  • 25.  RE: Any alternative to Imonex?

    Posted 2 days ago
    Guys,

    Based on posts here on this BB, I  am of the impression that Iomenx single slot, electronic coin drops do not handle quarters correctly when quarter acceptance is turned off. Instead of rejecting quarters, the drops used to accept them, put them in the coin box and not provide a credit.   Now, the fix is in - quarters just jam up inside the coin drop.  Brilliant.  It is issues like these that caused me to try World drops in 2011.

    ------------------------------
    Larry Adamski
    Muskegon Laundromat
    Spring Lake MI
    ------------------------------



  • 26.  RE: Any alternative to Imonex?

    Posted 2 days ago
    Deward & others,

    Since this thread seems to be more focused on brand new ... is the reason why I was pleading more on behalf of operators' laundromat new equipment purchases ... for the industry going to ... a much overdue common standard for both the interface & for mounting purposes.

    Just to clarify what we have done on our older washers to work around the previous "almost zero standards"  here is some more information.  BTW, back in the day when coin slides made sense  ... wasn't there an effort to somewhat standardize  at the the mounting part of the coin slides???

    The self service car wash industry almost exclusively uses long drops & from coin mech to coin mech it is an almost 100% painless swap.  Maybe some slight hookup difference but very slight on which are clear schematic drawings to show the slight difference in wiring hookup.

    On our very electronically controlled  72K BTU ADC AD285 single pockets back in about 2011 we put in Parker Engineering short drops partially because of a better deal by them to allow some direct sales  & not really exclusive to car washes .... just ordering their insert alone.  We easily made our own faceplates out of CNC cut & drilled thin Lexan & reverse printed some clear decal paper from our desktop computer which made for better protection of the faceplate graphics.  No regrets after 8 years.  It did require a cheap but reliable Radio Shack relay.  Very minimal amount of cutting a larger opening & the modifying the coin box opening where the coins drop was necessary.

    I will say that the MicroCoin QLs  & IDX's (indoor use) based on actual experience are more 100% trouble free within a laundromat if an operator took the time to make them fit.

    Similar to Paulie B .... we replaced coin slides on about 6 (mostly larger) washers we temporarily used & still use 4 Parker's laundromat style 2 coin drop ... not really special order & certainly not made for car wash ... other than the opening modification done by us was much involved on the washers than on our dryers. 1 pulse for quarter 4 pulses for one $1 coin.  Pulse lengths & activation power are & were adjustable.  Since we have been successfully testing on one W74 for almost 20 weeks now a version of  Larry Adamski 's E-cycle approach that requires a more sophisticated interface ... we will be using the DG600F previously mentioned.  Other coin mechs could be used if made to fit & the interface programming  & wiring would have to be set to match whatever output the chosen coin mech had ability for.

    ------------------------------
    Michael Walsh www.kingkoin.com
    Store Owner/ Employee
    King Koin Laundry, Car n Dog Wash
    Bismarck ND
    ------------------------------



  • 27.  RE: Any alternative to Imonex?

    Posted 14 hours ago
    Michael, I'm seeing the DG600Fs sell for only $30 -- am considering buying one just to tinker with it.  Was it difficult to get the wiring correct so that it will start the machine?  Since they don't have a digital screen, did you add a separate one so customers can see coin tally reducing?

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    R Anderson
    Store Owner/ Employee
    Camarillo CA
    ------------------------------



  • 28.  RE: Any alternative to Imonex?

    Posted 12 hours ago
    Edited by Michael Walsh 9 hours ago
    R. Anderson,

    Just so there is no confusion ... it all depends on what your washer or dryer etc. is looking for within its controls.  As you saw on the linked manual ... its pretty clear as to what the color coded 5 wires do at least what they are!

    Most likely you will need some kind of interface in addition to the pulse(s) or serial text output that are the 2 choices of the DG600F that will be compatible with your equipment ... in my case it interacts with the industrial Arduino board operates relays as needed.  You can use up to 6 different coins or tokens & each coin or token can be configured for whatever distinct output.  That way if in the future we have a situation like Canada where there is a transition of material on a specific coin we will have done our part to not to try to force the US Mint (US Treasury) to not ever be able to adjust the metal content of a specific coin.  Pretty minor sacrifice ... compared to what my folks & uncles & aunts (older folks) described as to what was necessary during hardship times during the 20th century.

    One of my Arduino compatible external relays is the start relay for my Wasco Gen4s which would be the equivalent of what the Greenwald start mechanism would otherwise do.  Two other relays do the fast forwards at the proper time based on the price point of the customer's choice of # of baths or fills.  The other programming & event driven external relays are to co-ordinate the proper time for the possible customer choice elimination of 1 or 2 water consuming rinses that newer washers tend not to have by default.  I am pretty sure that tests of HE washers confirm the less effectiveness when too little water is used per fill.  I definitely know that my water level switches can be adjusted for lower water levels but am concerned about effective washing making them at the same downgraded level as some of the HE washers.

    E Caveat Emptor ... Time will tell ... but based on back room testing of a few years now I am pretty sure that the coin mech FOR INDOOR USE .... will be as ...  or even more reliable than other coin mechs & for that matter card or phone interfaces.

    I like the idea of avoiding unnecessary merchant fees that has to be passed on to our end customers for so little gain in convenience.  As far as logging in & remote controlling ... a good finite state machine programmer should also be able to add that for those multi-store operators who need more logging & remote access IMHO.  I did do some interaction with Fiverr programmers ... so I know it was feasible for many interactions ... but stopped because I did not feel I personally needed those items that others might need depending on the existing controls of their equipment.

    BTW, if the DG600F is specifically programmed for dollar coin only ... Larry A's & others DCO ... it will reliably return any other coin including quarters.  If the 12vdc is interrupted by door open or by no power ... the coin mech will return all coins.  In my case if a customer puts in too much maximum amount money ... the LCD will tell me so I will know if the customer is being extra generous with us.
    ------------------------------
    Michael Walsh www.kingkoin.com
    Store Owner/ Employee
    King Koin Laundry, Car n Dog Wash
    Bismarck ND
    ------------------------------



  • 29.  RE: Any alternative to Imonex?

    Posted 11 hours ago
    Guy's: I appreciate the heads up on the coin slots.  I asked my distributor for a quote on a WD one slot DC/QC and he said he needs the serial numbers on all the equipment.  So to be determined.

    ------------------------------
    Les Monthei
    Potential Investor
    Redding CA
    ------------------------------