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Replacing bearing on Wascomat Crossover

  • 1.  Replacing bearing on Wascomat Crossover

    Posted 9 days ago
    I have had bearings on three Wascomat Crossovers go bad on me well before their advertised 35,000 cycles claim.

    Has anyone replaced one? How hard or easy is it? What has been your result? Can it even be done? I do all my own work on my machines.

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    Terry Hyslop
    Store Owner/ Employee
    Front And Center Laundry
    Austin TX
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  • 2.  RE: Replacing bearing on Wascomat Crossover

    Posted 9 days ago
    I've done bearings on all 8 of my crossovers. They truly are a garbage design and of course fail before advertised duty cycle. I was able to get them to approve under the 5 year warranty what they call a bearing replacement kit which otherwise retails for $400+

    I thought ok good now I'm in the clear. But of course this being a garbage machine, it's not that simple. You take it all apart and come to find out most likely the bearing housing is also shot. You'll know this because it has grooves in it. All of a sudden that kit is no good since it doesn't include the ass end of the outer tub which contains the bearing housing. And you can't just change the housing because it's molded into the plastic.

    Long story short, of the 8, only 2 had salvageable housings where the kit was useful. The rest I sourced from my trusty machine repair guy who supposedly rebuilds them but are likely just used units he found in the heap somewhere. Paid $500/per machine. Money well spent? Who knows. Good luck.

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    A Singleton
    Store Owner/ Employee
    New York NY
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  • 3.  RE: Replacing bearing on Wascomat Crossover

    Posted 8 days ago
    Here is my experience with the Crossover. It washes great. Customers like them. However I have replaced ones due to bearings in warranty with new machines and had the same problems. Simply put it is almost impossible to replace the bearings. I ended up selling them and put hard mount 20 lb from another supplier

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    Ralph Botts
    Store Owner/ Employee
    Jersey City NJ
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  • 4.  RE: Replacing bearing on Wascomat Crossover

    Posted 8 days ago
    Hi. I also have two Wascomat Crossovers with just over 4000 turns each that need new bearings.  My regular repairman won't touch them. I've not had time to try and find someone else. I've also got a couple that are showing signs of rust.   Not happy at all with these machines. I've spent way to much on trying to keep mine going. Sorry this isn't any help or an answer to your question. Just venting!!

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    Dave Miller
    Owner/Operator
    San Clemente, Ca.
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  • 5.  RE: Replacing bearing on Wascomat Crossover

    Posted 8 days ago
    I have 12 crossovers in my store.  When I bought it one of them was bad.  The repair guy I was working with before I decided to do all the repairs on my own said his company won't touch them.  Lots of money in parts plus a whole lot of money in labor and you might as well buy a new machine.  So, I went on Amazon and bought a new machine.  $1500.

    So far, I am happy with the crossovers.  They serve their purpose and the price point for a replacement is reasonable.  I now have an extra machine I have been able to cannibalize for parts.

    I like my bigger Electrolux washers a lot better, but again, for the price point, I don't know how many other machines would be a better low end, high performance deal.

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    Shawn Ray
    Store Owner
    Janesville, WI
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  • 6.  RE: Replacing bearing on Wascomat Crossover

    Posted 8 days ago
    I too have 12 crossovers. My customers love them. My experience is that other than a pump or two bad, they are almost bulletproof. That is until the bearings go bad. My distributor told me you could do them yourself, but wouldn't recommend it. He himself will not do them any more because of the time and effort involved to replace them. (About 13 hours each) He called them throw away machines.
    Mine were still 6 months in warranty. 2 machines went out within 3 weeks of each other. I called Electrolux about the warranty. They wanted confirmation of the failure by taking pictures of the back of the housing. They were looking for rust from leakage. Well, no problem there. There was rust slung everywhere. My curiosity got me to check all the rest. All of the others were rusty at different stages. No tell tail signs up until then.
    Making a long story less long, Electrolux cut me a deal on replacing them all at a much lower cost. But it was a long and tedious battle which my distributor had to get involved in.
    So I have 12 new machines with new warranties, with the promise that they got the problem fixed at the factory. Customers still love them. At this point, only time will tell.

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    Richard & Elizabeth Johnson
    Store Owner/ Employee
    Neighborhood Laundry
    Springdale AR
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  • 7.  RE: Replacing bearing on Wascomat Crossover

    Posted 7 days ago
    I had nine crossovers that lasted a little over a year before they started having weekly mechanical problems, not to mention all of the design flaws.  I ended up selling them and replacing them with hard mounts. Not a machine I would recommend.

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    Laura Ridley
    Owner
    Laura's Laundromat
    Mustang, OK
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  • 8.  RE: Replacing bearing on Wascomat Crossover

    Posted 7 days ago
    Edited by Michael Walsh 7 days ago
    Laura & others,

    Since there are some "customer like the Crossovers" comments (Shawn?).  I have a question:  On an equivalent hard mount with the same cu. ft. drum & similar spin G-force ... is the cost for the better equal specs hard mount double (200%) more or more like 150%  $$$ more?  Also if there was a downgrade on the cu. ft of drum & spin G-force ... that would be a factor ... for a laundromat still potentially keeping & even buying those specific soft mounts in the future????

    Another question is did they correct most of the problems in newer Crossovers ... like Shawn possibly is assuming???  (Rich & Eliz too?) Serial #'s from so & so to so & so OK but others not ... I have seen that in the past with some equipment???

    Their tubs seem very large for the price point which is can be a customer magnet ... even though a superior hard mount may have a smaller drum.  How much default water per fill do the Crossover give the customer?  Number of fills with their default programming?  The tub size can work in favor of the end customer for results even though the amount of water fill is less than some older smaller tub hard mounts.  Water bills for us owners come to play also.  I do believe those machines eliminated the water waste from dead space & hose area below the drum space.
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    Michael Walsh www.kingkoin.com
    Store Owner/ Employee
    King Koin Laundry, Car n Dog Wash
    Bismarck ND
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