I converted EasyCard to Imonex 6-years ago. If I had to do it over again I would definitely get rid of the easycard, but would likely go with a credit card system in addition to coins. I would not do Imonex again. Too much work sorting among other things.My transition was exactly as suggested. I did about 1/2 of the machines and added a sign saying we would no longer dispense new cards, but would continue to support existing cards for 6 months or so. I encouraged people to "recycle" their cards so I could get them out of circulation.I actually reduced the number of machines that would take EasyCard to only one or two per machine row as card usage declined. When the day came to eliminate the card machine I downloaded a spreadsheet onto my office computer of all existing balances. I can't remember how I did it, but Russ at the Dexter factory helped me. This was so invaluable.I would say I still had 4 or 5 people looking to redeem balance after 4 years. I take their card and give them dollar tokens. Everyone is convinced that their old card has a balance of $20, but most are less than $1.00. I am an unattended store, so anyone looking to cash out card balance had to either call my office and I would give them the balance over the phone, or stop by to cash it out.You can't just switch without a conversion period. You will have a riot on your hands.I am not anti-card, but I was anti EasyCard.
Thank you for everyones' idea's about conversion that I am up against. There are some really great ideas, on timeliness, customer appreciation and loyalty, keeping an accurate ledger of balances, etc. I probably should have given a little more info. I am unattended, 24 hour store, with close to 100 pieces of equipment. Easycard has worked wonderful as there hasn't been too much worry about breaking into any of the machines for the money. I am implementing the Imonex coin drops, with standard changers that will dispense tokens and quarters. Clear Token will also be part of the imonex coin drop.Because I still have the DOS system, I know it won't last forever, and neither will Russ Coopers career! If he retired, Im toast! He has been great, and what a wonderful resource! I reinforced my Easycard parts supply, when I bought Paul P. easycard equipment, and Ross Adkins, in Alaska. So I thought I'd be set for another 20 years! However, 'Im not computer literate, and a couple times last month, the computer shut down, which included all the readers. I want to eliminate that feeling of being "On-call", with this Easycard umbilical cord tied to me!Thanks again,Craig
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