Having put myself through part of college as a tipped employee, I can tell you this: tread very, very carefully on seizing other people's tips, even if it's to "pool" them.First off, the customer didn't give the tip to a "pool" to help you pay your employees. The tipper gave the tip to the person who did their very personal tasks, laundry. Why would they do this? Because their laundry is personal, they appreciate it done well, folded well and treated carefully.
Why would they just throw money in a bucket to other employees that had nothing to do with this personal task? I would be quite miffed if I tipped my laundry attendant for doing a good job and found out the manager took it out of her pocket to spread to other folks.Also, tip money really isn't the purview of management. It's not yours. It wasn't given to you to spend how you wish. While it's not really an important item, there are usually state laws that address this.It's interesting to watch the top-down management styles here, I smile because I think it's a factor of being entrepreneurs, few folks here seem to give much leeway with employees.Why not the obvious answer? Talk to each of the attendants and say everyone is interested in folding the "good" (meaning tipped) laundry, how can we work this out so it is fair?Give them some agency. It's not your money, it's theirs. You can dictate, but why? It's not your money. You should want to keep the employees feeling a sense of fairness, but "fair" doesn't have to equal "equal". Maybe the most senior gets to choose? Then someday, someone else will have the chance. Maybe the first shift operator gets to choose? Maybe they alternate? Doesn't matter as long as it's objective and the have nots can become haves someday.Don't take money out of minimum wage employee's pockets to redistribute. Gonna make your own tiny Venezuela?
The Coin Laundry Association is a strong, vibrant network of laundry owners, distributors and manufacturers.
1s660 Midwest Road, Suite 205 | Oakbrook Terrace, IL 60181 | 800-570-5629