Creating an Engaging Customer Experience (CX) Customer experience is becoming a hot topic and helps businesses truly stand out from the crowd. During this presentation, Jamie Sewell, Alliance Laundry Systems Director of Technology Engagement will share what other industries are doing to boost their customer experience and how you can apply some of these principles to the laundry business. She will also examine the typical laundry customer journey and identify ways to remove points of friction that could impede a new customer’s experience.
At the end of the presentation, there will be an opportunity to ask questions and share ideas with your peers.
All laundromat owners, distributors, manufacturers & potential investors are welcome to attend! Register online by January 24th.
11:00 a.m. - Welcome
11:15 a.m. - Creating an Engaging Customer Experience (CX)
Presented By: Jamie Sewell, Director of Technology Engagement, Alliance Laundry Systems
12:15 p.m. - Networking lunch
1:00 p.m. - Q&A and Idea Exchange
1:45 p.m. - Closing remarks
Fogo de Chão
8282 International Drive
Orlando, FL 32819
$40 for Members
$60 for Non Members
* By registering for this event, you agree to abide by the Participant Guidelines to ensure the experience is positive and the event provides value.