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CLA Connect LIVE – Ohio
April 17 @ 11:00 am - 2:00 pm
Improving the Customer Experience
Brian Wallace, CEO/President of the Coin Laundry Association, will build on over 25+ years in the laundry industry to share trends and innovation that has transformed the laundry business. Some of the topics covered will include: new technology, digital marketing opportunities, additional customer services like pick-up and delivery, and the growth of diverse business owners. Learn how you can integrate these trends into your business model to improve your customer’s experience and gain customer loyalty.