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CLA Connect LIVE – Wisconsin
June 13 @ 11:00 am - 2:00 pm
Creating an Engaging Customer Experience
When a customer chooses to do business with a company, it’s often not just because of their marketing, or just because of their equipment, or just because of the great customer service – it’s a whole combination of these things and more. Ben Zinth of Alliance Laundry Systems will break down what customer experience is, how it can be enhanced in our industry and give some actionable tools and tips that will apply to laundromats.
At the end of the presentation, there will be an opportunity to ask questions and share ideas with your peers.