CLA Connect Open Forum

1.  Unauthorized file sharing

Posted 10 days ago
HI,
i need your help ! i got letter from cable company (Grande Communication ) they have been notified by copyright holder someone access to our internet account violated copyright laws by the exchanging of unauthorized copies . This is 3rd notice . on this case what should i do ? how i find out ? how i block it ? i am using open mesh .

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Siraj Sindha
Owner/Employee
Waco,Tx
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2.  RE: Unauthorized file sharing

Posted 10 days ago
Start blocking any upload from specific IP. You can separate the IP that your system use so you don't block your cctv access. You can also block torrent or any downloads.

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Fernando R
Store Owner/ Employee
FandW Quick Wash
Montgomery IL
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3.  RE: Unauthorized file sharing

Posted 10 days ago
I limited the download speeds so that it is difficult to download too much data.  Whatever you do, inform the cable company what your action taken is to prevent future problems.  My cable company says everyone ignores the notices, and I am the only one to respond.  They said nothing ever comes of the notices.  Still, I feel I have a good defense by reacting to their demand.
Document your actions!

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Brian DeCoster
Store Owner/ Employee
Laundromania
Iowa City IA
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4.  RE: Unauthorized file sharing

Posted 9 days ago
Who cares lol.  I used to get these on a monthly basis from Charter when I download stuff from torrents.  Been doing it for 15 years and they still haven't cancelled my subscription.  But if you're paranoid, see if you can access your router, go to the firewall section and see if there's a block for bittorrents, or file share services.  It may block the obvious but there's always a ton of different sites and services that'll probably still go through with these consumer based routers.  I'm a network systems engineer and what we do at my work is block EVERYTHING, then start adding access rules to add what we need, one by one.  But we do have enterprise firewalls and not your standard Linksys/netgears at home.  This prevents any specific ports and services that we may miss.  Usually by default, routers allow everything.  What model do you have?

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ALEX NGUYEN
Potential Investor
Glendale CA
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5.  RE: Unauthorized file sharing

Posted 9 days ago

Certain 'ports' that are used for downloading files.  Imagine a port is like a freeway and only certain types of traffic are allowed on certain ports.  So one freeway (port) is only used by passenger cars and another freeway (port) is only used by cargo trucks carrying illicit goods such as stolen music and movies.

Traffic from e-mail uses port 25 and torrent programs use different ports.

A lot of BitTorrent traffic uses ports 6881-6889 and port 6969.  You'll need to block those from your router.

Look up your router brand and model number and ask Google, "How do I block ports using Router [brand] [model]?"

Out of an abundance of caution, I would take a screen shot that you blocked those ports so that way if anything happens in the future, you can show that you took preemptive steps.

Even if you block the ports listed above, your customers will still be able to surf the web, they just won't be able to download illegal content using conventional Torrent software and trackers.  It's a good idea for everyone who has open WiFi to lock it down as described above.  Make sure to test out your internet connected appliances, credit card machines, and vending machines to make sure they're not adversely affected by the freeway closure.

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Matthew Simmons
Laundry Operator and
Wash & Fold Software Consultant
www.CurbsideLaundries.com
(562) 533-0053
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6.  RE: Unauthorized file sharing

Posted 9 days ago
Edited by Chris M 9 days ago
I've received 3 letters from Cox and I also use Open Mesh.  They have no problem turning off internet access.
Bittorent uses different IP's and ports.  I've tried blocking UDP ports, but doesn't seem to work.
The only thing you can do, is go into your open mesh account and look for MAC addresses that have a high download or upload or a high RSSI and block them from your network.  The ones over 80db are usually far from the node.
It's a PITA, because Open Mesh is pretty limited.



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Chris M
Norfolk VA
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7.  RE: Unauthorized file sharing

Posted 9 days ago
Edited by Matthew Simmons 9 days ago

@Chris  Do you recall which ports you tried blocking?

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Matthew Simmons
Laundry Operator and
Wash & Fold Software Consultant
www.CurbsideLaundries.com
(562) 533-0053
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8.  RE: Unauthorized file sharing

Posted 9 days ago
Edited by Chris M 9 days ago
I did what you said using a quick google search and applied those to my main router, but it appears that bittorrent still gets around it.  I will get a newer router one day.

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Chris M
Norfolk VA
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9.  RE: Unauthorized file sharing

Posted 8 days ago

I wonder if there is some type of tracking system to see what ports & apps your customers are using.

It's hard to even know if it is BitTorrent that they're using or maybe other methods.  Some stream illegal content using an app called Kodi, which uses these ports:

TCP:  1084,1131,1308,8080
UDP:  1900,9777,12374

But it's hard to know what ports to block without seeing a log.

One way to discourage streaming/downloading is to set throttles and download limits.  This won't eliminate the problem, but will help encourage them to not do this at your location.



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Matthew Simmons
Laundry Operator and
Wash & Fold Software Consultant
www.CurbsideLaundries.com
(562) 533-0053
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10.  RE: Unauthorized file sharing

Posted 4 days ago
Torrents only use UDP ports for control packets.  All the transfers occur on the TCP protocol.  You can get a better router with a better firewall built in that can block the service, but some may get through as they use any of the random dynamic ports.  I agree with the poster who mentioned to throttle transfers to discourage people from using them.

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ALEX NGUYEN
Potential Investor
Glendale CA
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