CLA Connect Open Forum


1.  Enhance security for the coin vault

Posted 13 days ago

Hi there,

Last Saturday, 7/1 at 5:08pm, 2 men walking into my mat then stealing all the collection money from the coin vault, both washers and dryers.  They seemed to be using an original key/duplicate key because I could see they easily opened the vaults.  There was in fact customers in the shop during the incident.  Their act was captured on CCTV.  A police report has been lodged and they have come to the shop to take the finger print and copy the CCTV footage.

BTW, I use Huebsh washers and tumblers and use real coins instead of tokens.  So, I would like to get your expert opinion or idea on how to enhance the security to the coin vault or other means on how to prevent or minimize such case again.  Changing to tokens sounds a good solution but most of my customers like to come to my mat because they can use the real coins so I prefer to keep it that way.  For now, I collect the coins more often.  Any suggestion or idea?

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T Muhamad
Store Owner/ Employee
Shah Alam, MY
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2.  RE: Enhance security for the coin vault

Posted 13 days ago

With a little ingenuity you can fashion secondary locks over the current coin vault and coin boxes.  Might take some welding, drilling, etc, but probably worth it in the long run.  You might have insurance for such a theft, including replacing all the current locks...check your policy or with your agent, if he or she can be discreet if you are not covered.

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Les Monthei
Potential Investor
Redding CA



3.  RE: Enhance security for the coin vault

Posted 13 days ago

What brand of lock do you have in the coin boxes?

I had some with Ace tube type barrel locks and had a similar experience a few months back.

I have upgraded my locks to Medeco locks.  They are harder to duplicate and hopefully harder to break into.

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Erich Wagner
Hilltop Laundromat
Ft Thomas KY



4.  RE: Enhance security for the coin vault

Posted 13 days ago

I agree that you first need to look at the kind of locks you use.  I posted a few months back about our experience (and those of a number of owners in WA & OR) with certain ESD locks.  We also switched to MEDICO.  Our insurance covered some but we replaced all of the locks in question.

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VILLENE LANSBERRY
Store Owner/ Employee
BELLINGHAM WA



5.  RE: Enhance security for the coin vault

Posted 12 days ago

Changing to a different lock sounds like a good solution.  I have to search if such similar lock is available locally.  Really appreciate the suggestions. Thank you all again.

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T Muhamad
Store Owner/ Employee
Shah Alam



6.  RE: Enhance security for the coin vault

Posted 11 days ago
Medeco's are the cadillac. I've started using the Cobra key locks from greenwald, and it appears they are a step  up from the basic key and not as costly as Medeco. 

Ace tumbler keys are much easier to defeat. Change all of them now.

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Paul Pettefer
Store Owner/ Employee
Laundry World
Lake Charles LA
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7.  RE: Enhance security for the coin vault

Posted 10 days ago
Hi Paul,
Do you mind sharing the model no. for the Cobra/Medeco lock you use?  I have tried to search locally but to no avail just yet.  Is it available online or somewhere?  Want to compare the price.  Else, I may have to resort to fabricate the additional cover in front of the coin vault. The current lock is by Greenwald.  Thank you.

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T Muhamad
Store Owner/ Employee
Shah Alam
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8.  RE: Enhance security for the coin vault

Posted 9 days ago
Sure,

Here is a link to is on greenwald's site. http://www.greenwaldindustries.com/docs/products/keys.pdf
Greenwaldindustries remove preview
View this on Greenwaldindustries >



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Paul Pettefer
Store Owner/ Employee
Laundry World
Lake Charles LA
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9.  RE: Enhance security for the coin vault

Posted 9 days ago
Thank you Paul.  Just to share, in less than a week, the same guys came and stole the coins again on Jan 13 at 8:49am.  

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T Muhamad
Store Owner/ Employee
Shah Alam
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10.  RE: Enhance security for the coin vault

Posted 9 days ago
That is terrible!  I think that www.EmploymentIsBetter.com than than stealing. I hope your lock upgrade makes it harder.

If you don't have it already, great time to go buy that upgraded 1080p DVR with camera's inside and out. Getting licence plate numbers is a great help to the police in tracking down suspects. 

My goal in doing security is to discourage people coming back by making visible changes that will cause them pain, such as a new set of Video camera's installed in the store, inside and out. Or, putting contacts on the Change Machine door which are hooked to a panic alarm that automatically dispatches the police. Some guys used a sawsall to cut open one of my change machine boxes, and when they opened it, they found the locked change machine bolted inside and the panic alarm going off (just a little beep) when they opened the outer box - so they left empty handed and the police were there in a just a couple minutes.

Keep working!

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Paul Pettefer
Store Owner/ Employee
Laundry World
Lake Charles LA
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