CLA Connect Open Forum

1.  Preferred WDF demographic?

Posted 03-14-2017 11:27
Hello all,
I've been reading here since January and researching the industry. I've explored several mats here in Southern California and have recently found two in a heavily Hispanic area. Both currently don't have a WDF. Are the WDF's more conducive to certain demographics? Thanks for your time.

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Matt Lawson
Potential Investor
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2.  RE: Preferred WDF demographic?

Posted 03-14-2017 11:44
Hi Matt,

What I have found it that my customer base varies from people who have to juggle between how many pounds of laundry they can have washed while still having enough cash leftover to buy alcohol for the night and people that can obviously afford to pay for a weekly service without a second thought.  With that being said, the vast majority of my residential clientele are working folks who have disposable income and who value their time more than the expense of outsourcing their laundry responsibilities.  So while a heavily hispanic neighborhood might not be ideal for wash and fold drop off service, you can still offer pickup and delivery to provide this service to areas outside of the immediate surroundings of your store location.  Find a store that has space for storage if you are looking into wash and fold.

Aaron

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Aaron Simmons
Store Owner/ Employee
Signal Hill CA
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3.  RE: Preferred WDF demographic?

Posted 03-14-2017 17:36
Thanks Aaron. I've done a little research on the pickup and delivery and have considered that an option for certain areas as an opportunity to keep machines working during closed hours. Do you currently offer that service? 

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Matt Lawson
Potential Investor
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4.  RE: Preferred WDF demographic?

Posted 03-15-2017 12:13
I started our pickup/delivery service a little over two years ago and would highly recommend it to laundry owners looking to increase their revenue.  I would be happy to share more offline as there is an article coming out in the American Coin-op magazine next month about our operation and I don't want to spoil it :)  

Feel free to reach out with any questions at aaron@supersuds.com 


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Aaron Simmons
Store Owner/ Employee
Signal Hill CA
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5.  RE: Preferred WDF demographic?

Posted 03-20-2017 20:01
Looking forward to the article.  Hope to meet you in Las Vegas.
Lee Norman

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Lee Norman
Store Owner/ Employee
Wash Away
Sharpsburg GA
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6.  RE: Preferred WDF demographic?

Posted 03-20-2017 20:02
Looking forward to the article.  Hope to meet you in Las Vegas.
Lee Norman

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Lee Norman
Store Owner
Wash Away
Sharpsburg GA
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7.  RE: Preferred WDF demographic?

Posted 03-21-2017 12:15
Thank you Lee!  Please stop by at the Clean Show, we're at booth 3724.  I always enjoy talking and sharing ideas with fellow laundry owners.  

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Aaron Simmons
Store Owner/ Employee
Signal Hill CA
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