CLA Connect Open Forum

Subject: Attendant Wages

Phu Tran
12 days ago  

1.  Attendant Wages

Posted 12 days ago
Guys,

I'm currently trying to see what kind of pay raises I can give my employees as Michigan's minimum wage will increase to $9.25 on January 1st.  That is a 4% increase over the current Michigan minimum wage.  I am considering a 5% wage increase.  I currently pay as follows.

A well trained attendant (I call him/her a Shift Manger) - $10.00 per hour.
A person who replenishes the cash register, adds up the time cards, aids with collections, fills the vendors and does other trustworthy jobs (I call him/her a Chief Financial Officer) - $11.00 per hour.

Note:  my attendants are not responsible for processing drop off laundry, dry cleaning, pick up and delivery or other personal service type jobs as we don't offer those services.

What are you currently paying your workers and do you anticipate an increase any time soon?  Do you offer tips, bonuses or paid benefits (beyond the required benefits such as Social Security, Medicare, Unemployment Compensation and Workman's Comp Insurance) in addition to their wages?  Finally, do you think your employees are underpaid, overpaid or correctly paid?

Thank you for your response.


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Larry Adamski
Muskegon Laundromat
Spring Lake MI
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2.  RE: Attendant Wages

Posted 12 days ago
Edited by Phu Tran 12 days ago


3.  RE: Attendant Wages

Posted 12 days ago
We pay $10/hr legally. Initially i had the min $7.25-8/hr but too much turnover. For example you put an ad on cl or indeed for min wage only, your mailbox will get 100 replies in a week.
None will be worth it.
No split of BS but they keep tips. Reason....too much headache of which employee did more which one less.
Lately i put an ad up in mat and took it off.
What i noticed, i ususlly would have 5-6 people calling me in a week.
10-20 inquiring in mat or their friends showing up.
This time only 1 called thats it.
Like i mentioned in previous post, i went to san ant//Houston. At all gas stations/rest/hotels help wanted signs.
This means economy picked up and no one wants a mat job
and/or our immigrant workforce has been reduced= less of them willing to work low paying jobs.

Moral of story---PAY MORE TO KEEP GOOD WORKERS
AND GOOD LUCK FINDING NEW ONES.

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ORIGINAL GODFATHER
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4.  RE: Attendant Wages

Posted 12 days ago
Edited by Dr. Kienkara Jo Tekura 12 days ago
​Bob,

Maybe, in your area, you are using the wrong type of ad for capturing "Help Wanted" employees.

In my humble opinion, there is no shortage of work or shortage of employees, nor of well-paid jobs.

What there is, is lack of creativity when writing and placing the "Help Wanted" advertisement requesting employees.

Maybe, they do not like your job offer or your store.

Here is our ad. It works like a charm. Hope helps you.





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Dr. Kienkara Jo Tekura
Irving, Tx
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5.  RE: Attendant Wages

Posted 12 days ago
Larry,

Our minimum wage increased to $11.35 last month and I've been having trouble finding qualified attendants when offering $11.50 so I've bumped up our starting wage to $12.00/hour. I don't currently offer any benefit packages since most of our employees have a significant other who receives benefits from their higher paying jobs but all employees receive mandatory 4% vacation pay.

Our minimum wage is supposed to raise to $15.00 by 2021 so I'm trying to be proactive with my prices. New prices will be...

$5.00  W75 20 lb. washer
$6.00 W620 NEW 20 lb. washer
$9.00 W645 New 45 lb. washer
$12.00 60 lb. washer

$1.00/10 min for 30 lb. dryer



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Richard Heighington
Store owner
Spotless Laundromats
Prince George, B.C. Canada
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6.  RE: Attendant Wages

Posted 12 days ago
Damn.  No wonder good help is hard to find.

 Guess I won't quit.my day job anytime soon.

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Juan
Store Owner/ Employee
Cocoa FL
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7.  RE: Attendant Wages

Posted 11 days ago
Richard,

It appears your vend prices are in line with Canada's current minimum wage requirements.  I commend you for having the fortitude to adjust price in an effort to keep up with wage inflation.  Hopefully, your competitors see the value of following your lead in this regard.

As a DCO laundromat operator, I've now entered into a phase of stable pricing.  That is, after instituting a dollar price increase on all washers ($2 on the 80 lb. washers) - thus thinning the herd; my goal now is to grow my customer base into these new (higher) prices.  Some of my competitors have followed my lead on pricing while others are still in la-la land.

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Larry Adamski
Muskegon Laundromat
Spring Lake MI
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8.  RE: Attendant Wages

Posted 11 days ago
Here you can get a starting position at a convenience store for $12 per hour

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K J
Store Owner/ Employee
Binghamton
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9.  RE: Attendant Wages

Posted 11 days ago
Hi, Larry...

WA State minimum is currently $11 per hour with up-ticks to 2020 at $13.50 per hour. Currently, I pay $13.99 per hour for full time, with both vacation and medical paid.

Before anyone faints, I work in my store at least 8 hours per day, six days per week, so I have way fewer employees than most. This higher wage/benefit package allows me to retain good employees for the long haul... my full time night gal has been with me for 10 years. And she's worth every penny!

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Ann Whitehead
Store Owner/ Employee
Bubbles Laundry
Everett WA
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10.  RE: Attendant Wages

Posted 10 days ago
Ann, I want to offer medical. Can you refer me to your source? Thanks

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Mike Goss
[Store owner]
[24 Hour Laundry]
Houston TX

Store Owner/ Employee
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11.  RE: Attendant Wages

Posted 10 days ago
Ann,

I like Mike Goss would also like to know your source.  I had covered my full time help for over 15 years but the plan that the insurer insisted upon for him had to include his wife which at the family rates it got to be in the $20K range per year.  I know there is some variance from state to state but ... it sounds like money possibly more than many us can sustain.

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Michael Walsh www.kingkoin.com
Store Owner/ Employee
King Koin Laundry, Car n Dog Wash
Bismarck ND
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12.  RE: Attendant Wages

Posted 9 days ago
Hi, Mike and Michael...

Our group medical is with United Healthcare. I was able to go through our local Chamber of Commerce which allowed me to have a minimum of two people on the group medical plan instead of the usual three person minimum. Over the years, I have occasionally dropped down to myself and just one employee, so this was ideal for me.

Check with your local Chamber and see if they have something similar for members in your areas... United Healthcare has been truly wonderful for us  over the years.

Also, the WA state insurance portal has a method for small businesses to insure employees (as well as the usual individual plans). Perhaps other states do this as well. Might be worth checking online.

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Ann Whitehead
Store Owner/ Employee
Bubbles Laundry
Everett WA
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13.  RE: Attendant Wages

Posted 11 days ago
Hi,
I pay my morning shift $10 per hour which will be going up in January 2018.  I pay closing shift $12 per hour as they do a lot more work on the shift.


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Michelle Canepa
Manager/Owner
Lola's Laundry
Sacramento, CA
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14.  RE: Attendant Wages

Posted 11 days ago
Edited by Peter Mayberry 10 days ago
$20/hr for the guy I hired to replace me. 1 person
$14/hr for my top workers. 2 people
10.00/hr Everyone else. 9 people

Some are underpaid others are way overpaid. I give a bonus from time to time. I have paid rent, bought tires, I even bought one gal a car (used).

I give 20% of WDF to them also but I think I may follow your lead and just drop that service as a whole.

On the subject of employees I would like to know what others do to keep them motivated. I fired two this week and am doing another Monday because their job performance tanked. One was always average but the other two started out great but after 6 months fell off.

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Peter H. Mayberry
Golden Horse Laundry
Council Bluffs IA
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15.  RE: Attendant Wages

Posted 7 days ago
Peter...sometimes the underpaid are wondering why the overpaid are being overpaid, and it effects their work habits.  Sometimes an underpaid can (or do) do a better job than the overpaid and get disgusted.  Once you give a percentage, it's difficult to take it away.

Back when we had 150 or so employees on repetitive construction projects, we would change their positions fairly regular to improve production.

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Les Monthei
Potential Investor
Redding CA
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16.  RE: Attendant Wages

Posted 6 days ago
Peter,  we have done well with a bonus to everyone (to reach a certain goal for wash dry fold drop off - revenue goal).  I lay out how everyone plays a role in increasing that business by giving out our business card (which has a special on the back), great customer service when a customer is either dropping off or picking up, and of course doing a fabulous job on the order that a customer can't go back to doing it themselves.

Most employees are fired from us, the few that leave are just legitimate reasons - moving, full time job is becoming too much, starting classes, etc.  Our most common reason for letting someone go - theft.  We have good processes in place to nip that in the bud.... it's wash/dry/fold orders, or tips... never much but untrustworthy just the same.  Funny how those past employees always want to come back when we post for an opening.  grrrrrr

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Fielding
Store Owner/ Employee

Lowell MA
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17.  RE: Attendant Wages

Posted 5 days ago
Do any of you guys offer free laundry to employees or how does this work?

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Guido Bertoli
Potential Investor
Union City CA
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18.  RE: Attendant Wages

Posted 5 days ago
Guido, we do. We are on a card system and I add money monthly but have a rule..."not during their shift"....otherwise their priority changes to their own laundry vs what I'm paying them to do. It's also on a scale depending on hours per week. For example someone then does 35 hrs a week vs someone who only works 18 hours a week. I add money on the first of the month.

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Fielding
Store Owner/ Employee

Lowell MA
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19.  RE: Attendant Wages

Posted 5 days ago
Edited by Michael Walsh 5 days ago
Fielding & Ross,

Your approach to the perk makes sense.  When it comes to great employees given that type of "free wash" perk ... is there any danger of a Federal IRS auditor coming along & saying that the market value of the "free wash" must be added on to the payroll & actual recorded as compensation?  I would hope not but it would be nice for none of us to leave ourselves vulnerable to potential penalties & interest.  I know I had IMHO an extremely bad auditor from our state when it came to a sales & use tax audit.

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Michael Walsh www.kingkoin.com
Store Owner/ Employee
King Koin Laundry, Car n Dog Wash
Bismarck ND
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20.  RE: Attendant Wages

Posted 5 days ago
 We offer our attendance up to 50 pounds a week of free laundry.
I added a employee fluff and fold button to the point of sale so I ask that they have the employee on duty wet and put them into the system like a customer and charge it out at zero but it tracks the pounds for me and then they can use the machines that they Want and their laundry card to do laundry.
day off or before or after a shift.


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Ross Dodds
Wash On Western & WeHo wash
Los Angeles, CA
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