CLA Connect Open Forum


Topic: lg titan and giant c washers and dryers

1.  lg titan and giant c washers and dryers

Posted 11 days ago
Hello everyone been on forum for few months now just purchased first laundromat store is in town of 2250 population next nearest town with laundry is 10 miles. That store is run down last count last week 8 dryers down and 4 top loaders down and 3 30 + size washers out of order. The reason for the post is I'm refitting new store with the lg line of commercial washers and dryers and was wondering if anyone else has used these. They are extremely popular overseas and the fact that my community is so small most likely a  2 turn store not counting wash and fold service only store within 30 miles doing it way to make extra income for the store.

Looking for marketing ideas and ideas to get wash fold business and who if any has the lg commercial washers and dryers in there store thanks for all your help and input god bless.

------------------------------
cornelius burton
Potential Investor
Pilot Mound IA
------------------------------


2.  RE: lg titan and giant c washers and dryers

Posted 11 days ago
Hello & welcome. I haven't seen LG commercial washers in either the places I live. FL. Or WA. Nor places tthat I've traveled to for work. 

 Not saying. They don't exist but do wonder what made you decide to go that route?  

 W/r to your question marketing will have to be some trial & error but focus on clean, we'll lit, safe store. Spend time there. Network word of mouth is 1 of your best sources of marketing. 

 Do what you can to set your goal to all equipment up & running 100% of the time. Do that & you'll be noticed.  


We have customers that pass several laundromats to come to us. Good luck.

------------------------------
Juan
Store Owner/ Employee
Coin Laundry Super Center
Cocoa FL
------------------------------



3.  RE: lg titan and giant c washers and dryers

Posted 11 days ago
Thanks for comment I'm deciding to go with the lg cause of the price point and the fact in low population area so I no loan getting 12 washers to start and 12 dryers my purchase price for building is 25k and has 2 apartments in it for extras revenue and all the laundry setup is already in place.

I need help with marketing and how to attract business for was and fold service also. thanks any input is greatly appreciated.

------------------------------
cornelius burton
Potential Investor
Pilot Mound IA
------------------------------



4.  RE: lg titan and giant c washers and dryers

Posted 11 days ago
Hi Cornelius -
Washlava has experience with the LG Titans - happy to discuss further with you via PM, email or phone. For your market and number of turns, I think they're a good option for you. Plus, they look really nice from a user perspective.

In terms of advertising for WDF, every market is a little different, so you will have to do some testing. Google Ads and a mail campaign might be your best bet, but you could also try yard signs, PR/community sponsorships, and customer incentives/rewards. Given your area, I don't believe spending money on Yelp or Facebook will be very effective and wouldn't try those first. I'm also assuming you'll have a website or web page, phone number, Facebook page, free Yelp listing and Google My Business profile - in my mind those are always necessary for laundromats. You could also do email marketing and/or text message notifications.

Hope this helps get you started!

------------------------------
Jamie Sewell Sales and Marketing www.washlava.com
------------------------------



5.  RE: lg titan and giant c washers and dryers

Posted 9 days ago
I wonder what people think when they see a lg washer and dryer. Do they think their at a laundromat, or a large wash room like someones house.? The machine lterally looks like it could be a residential machine, that means it must wash like one

I know one store here in town that has them, he wasnt the original purchaser of them, he baught the store. Buying one of them is a quick, simple, easy fix. What it isnt is, a long lasting, customer and owner upgrade. Even with the low turns you are expecting, maybe some used equipment would be a good idea for you? Their are some proven used equipment distributors in new york, that dont send garbage. 

Maybe, you should go see a lg store in function. Its looks pretty in the magazine. Their are other "commercial laundry mfg's" that sell more commercial machines at the same price point, that dont have pc problems

------------------------------
Ben Gottlieb
Store Owner/ Employee
Laundry City
Jacksonville FL
------------------------------



6.  RE: lg titan and giant c washers and dryers

Posted 8 days ago
Edited by Michael Sokolowski 8 days ago

With all do respect for your vast knowledge on Laundromats and me being new. I thank you for all your insight on these matters but lg is heavy in Asian markets and Spain and other country with large populations upwards of 500 million people these people are rough on products and they love the machine. The lg has a 5 year warranty on motor and 3yrs on parts. The lg gives you opportunity to own your store, not be out of business in 2-3yr like so many who have put there faith in name brand paid those enormous prices leverage themselves to the hill and leased building not buy building to find out they cant make payment after six months of interest only payments are over. I have a plan to be in this business a long  long time. The lg isn't heavy and solid like the other brands speed queen, Electrolux, Dexter but It is a true 35lb machine so if it last me 5 years so what I can buy another one, the warranty guarantees I will make it past 5yrs. The 20lb is on same warranty. It was enviable that another brand will enter into this space of soft mounts and be wise to price product cheap and back it with killer warranty to attract owners who want to own their laundry out right in 3 to 4 year and not be out of business in that same time period for purchasing more expensive product and more product then they needed. I love this forum I have learned so much but the greats things I've learned is 1. own the real estate that your business is in, not lease control your fate not another person controlling it. 2. Think outside the box everything that the  masses are doing my not be the direction the market is going and everyone's territory is different and clients we all serve are different. Im in rural community the mat I bought been closed down for 3 years next nearest 10 miles everything in there is old real old and broken down quiet frequently so im competition with myself. These people are happy to have me open and thankful to have new product they don't care about brand compared to the broken down stuff they been using brand last thing on there mind happy for new energy efficient machines.
My goal to open more mats in communities under 5000 population with these low cost lg and make my money back within 3 yrs. and own the land and building the mats are in. What lg will force is the big brands to come down on price because in few years the lg brands will steal market share. The lg is a beautiful machine and hope it holds up in 2 turn per day store, worst case they break and I replace with name brand after the fact if not it last and I increase amount of washers and dryers 



------------------------------
cornelius burton
Potential Investor
Pilot Mound IA
------------------------------



7.  RE: lg titan and giant c washers and dryers

Posted 8 days ago
Edited by Larry Adamski 8 days ago
Cornelius,
You don't need to settle for 2 turns. Design your store for 4 turns by simply installing half the washers you're planning to install. If turns exceed 5, add more washers in the available space. At 4 turns, you can justify Huebsch equipment.

------------------------------
Larry Adamski
Muskegon Laundromat
Spring Lake MI
------------------------------



8.  RE: lg titan and giant c washers and dryers

Posted 8 days ago
Thank you larry  great point god bless. Do you have any niches that you do to attract more customers or marketing campaigns that can help me out greatly appreciated.

------------------------------
cornelius burton
Potential Investor
Pilot Mound IA
------------------------------



9.  RE: lg titan and giant c washers and dryers

Posted 8 days ago
Cornelius,

With a small town population of just 2,250 and an area population of perhaps 5,000; you will be limited with your advertising budget.  Word of mouth will be your biggest proponent as it isn't every day that a business gets rehabbed is a town of this size.  You should supplement with online advertising which is economical and effective.  Start with a Facebook page and you'll be able to create ads on it.

------------------------------
Larry Adamski
Muskegon Laundromat
Spring Lake MI
------------------------------



10.  RE: lg titan and giant c washers and dryers

Posted 7 days ago
I am curious as to how you determined that you will be "out of business in 2-3 years" if you buy something other than LG machines - perhaps I'm misunderstanding? Nice for home use but they don't appear laundromat-level durable to me. I hate repairing machines and I certainly wouldn't want equipment I purchased new to be breaking down within 1 or 2 years of commissioning. JMO, YMMV, etc.

------------------------------
Sajjad Syed Store Owner Brampton ON Canada
------------------------------



11.  RE: lg titan and giant c washers and dryers

Posted 7 days ago
ok, so now I think I have a opportunity to learn something, if you would:

""but lg is heavy in Asian markets and Spain and other country with large populations upwards of 500 million people""

now, I consider myself pretty informed with european and asian markets in regards to laundry equipment. I am intersted in knowing,  into what "industry" LG is heavily in, in these markets above? I am guess you are refering to residential units or TV or Refrigerators? LG, certainly isnt anywhere near dominate or saturating in the COIN or OPL industry of laundry, in any of thise regions.  

I am very intersted in learning, what publications, or humans have said this? 

whats LG, largest size washer now, a 30 or 35lb, your going to build a new store, with max washer capacity of 35lb, and talk about being around in 5 years?

------------------------------
Ben Gottlieb
Store Owner/ Employee
Laundry City
Jacksonville FL
------------------------------



13.  RE: lg titan and giant c washers and dryers

Posted 6 days ago
I've seen the LG in action.  It's junk plain and simple and there is a reason why it's "low cost".  Its essentially a residential model with a coin box added on to it.  Also, if 35lb's are the biggest they have, you haven't done enough research into Market Trends and what the customer base is going after, the larger the machine, the better and a store with 35lb machines won't fly.

If you want to look at who dominates foreign markets, look  at Electrolux, Continental and other "real" manufacturers.

------------------------------
JEFF MOAK
Store Owner/ Employee
AJAX ON
------------------------------



14.  RE: lg titan and giant c washers and dryers

Posted 5 days ago
LG's, to be sure, are not comparable to a hardmount 20 or 35. They are not as good. However, they cost some 60% less than a comparable hardmount. 

I've had a pair of LG's in a hotel guest laundry for 2 years. Guess how many call out's I have had for them being down?  Zero.
I bought 3 of the Giant C Plus washers (rated for 23 pounds) and one of the 35# washer for the OPL section of one of my stores a year ago, so see how they held up. Guess how many problems on these washers that get used by our staff 5+ TPD doing drop offs?  Zero. And they seem to wash the laundry just fine. They do take a few minutes longer to go through a cycle, a definate drawback. 

I have not used a Horizon, so I can't speak on it. I have used the Continental EH020, and the versions I've purchased in the last 5 years have performed well. (Had big probs with the original ones 12 years ago, all fixed now.) They are a better washer for a coin laundry than the LG, buy a good margin. But they cost more than 2x the LG. 

If Cornelius has a one-pony town, then those new LG's will look and perform well for him. Sure, they look cheaper. But his new machines vs. the laundry the next town over...I bet he has a good shot at making some happy customers.  

Cornelius, I would recommend the Platinum finish, it looks much more professional in a laundry than the white.

I would not use LG's in a high-turn store, nor to complete in a town with the higher-quality machines. But a small shop, rural shop, RV/trailer park, from what I've seen so far, they are working.

Thanks
paul

------------------------------
Paul Pettefer
Store Owner/ Employee
Laundry World
Lake Charles LA
------------------------------



15.  RE: lg titan and giant c washers and dryers

Posted 5 days ago
Thank you for your honest feedback with no bias a true gentleman. I look forward to profitable venture with these machines and yes I'm the only mat within 10 miles and only doing wash and fold and the only with delivery service twice a week. The other mat 10 miles away is dump they have no interest to get new machines and unattended because they haven't had competition for over 10 years. I honor your great feedback and advice.

------------------------------
cornelius burton
Potential Investor
Pilot Mound IA
------------------------------