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Full Cycle Drying questions

  • 1.  Full Cycle Drying questions

    Posted 07-03-2016 16:56

    I want to switch to full cycle drying @ $1.25/35min  Most of my machines are older 30lb Dexter stacks.  I have done some testing with the computers, and  I can do this, but with the older computers I have the display will not count down.  It will register each quarter, and the green light will blink, but the start button won't work until the final quarter is added.  I am thinking this will cause all kinds of problems.  Will signage help enough?  I am unattended.

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    Brian DeCoster
    Store Owner/ Employee
    Laundromania
    Iowa City IA
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  • 2.  RE: Full Cycle Drying questions

    Posted 07-03-2016 21:22

    Brian,

     I have slightly older Dexter dryers  as well (10 years old), I'm planning a switch over to full cycle dry too.  My plan was to put some vinyl lettering on the dryer glass along the top dryers. You can have the price there as well.  But also the price will be displayed on the dryer control board.

     The one thing that's holding me back is if you notice on new dryers by other manufacturers and Dexter as well have a top off option feature, this allows the customer to add a few more minutes if their clothes are not fully dry. Older dryers like mine and probably yours don't have this feature.  If someone clothes are slightly damp after the cycle ends I know they're going to start complaining that they now have to buy a new full cycle at the full price.

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    Charles Measley
    Store Owner/ Employee
    Fluff and Fold
    NJ



  • 3.  RE: Full Cycle Drying questions

    Posted 07-04-2016 11:27

    Hey Charles,

    My computers allow topping-off.  Everything will work, just that the display won't count down as coins are inserted.

    We have been at 7/min for .25 for a long time.  Natural gas has been so cheap.

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    Brian DeCoster
    Store Owner/ Employee
    Laundromania
    Iowa City IA



  • 4.  RE: Full Cycle Drying questions

    Posted 07-04-2016 06:51

    Brian,

    First of all, $1.25 for 35 minutes is a really low dry price.  That's 7 minutes per quarter.  I'm at the equivalent of 4 minutes per quarter.  Is your competition that low?

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    Larry Adamski
    Muskegon Laundromat
    Spring Lake MI



  • 5.  RE: Full Cycle Drying questions

    Posted 07-04-2016 11:19

    Larry, that was my thought also, I'm at a $1.00 start for 20 minutes.

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    Mike B
    Multi Store Owner
    Sunny Palm Harbor Florida



  • 6.  RE: Full Cycle Drying questions

    Posted 07-04-2016 11:50

    I switched one of my stores that has 2-30# Dexter stacks and 2-45# IPSO stacks. My price for the Dexters is $1 for 16 mins to start. 

    Initially you will have some confusion that you can help with signs. I had some stickers made at a local shop that state the price and I put them beside the coin drops. 

    Flat rate dry is great as it reduces the use of putting small amounts in a bunch of dryers. If they still want to they get to pay the full price. 

    I tried it in one of my other stores but it was too confusing even for my attendants. 

    My dryer wall is 

    ADC

    Speed Queen 

    Huebsch

    Dexter X 4

    Wascomat x 2

    and Maytag.  

    They all programmed and displayed differently and was a nightmare before I even finished the programming. 

    My Dexters also allow topping off and most add the second dollar when they start. 

    It still amazes me when I show up and see 70+ minutes on some of the dryers. 

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    Ken Barrett
    Washin Anniston Coin Laundry
    AL
    Ken@washincoinlaundry.com



  • 7.  RE: Full Cycle Drying questions

    Posted 07-04-2016 15:07

    Brian and Ken,

    What is the model number of your  Dexter dryers that allow you to do the top off feature? 

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    Charles Measley
    Store Owner/ Employee
    Fluff and Fold
    NJ



  • 8.  RE: Full Cycle Drying questions

    Posted 07-04-2016 19:03
    Edited by CHRISTIAN LAUNDRYSALES@GMAIL.COM 07-04-2016 19:04

    You can top off with the old Dexter dyers as long as the cycle time has not run out.  Training attendants and customers to check clothes before the cycle completes is crucial for success, you may have to start a few machines for some customers while they are learning.  Lack of countdown feature on the older models can't be overcome, but you can upgrade to the new controls that count down on machines that are 15 yrs old or newer (I think it's 15 years-can easily check either Dexter tech support).  Also, every time I have changed over a store to full cycle, I leave 4 or 6 pockets at a quarter. Make the full cycle a better deal and then explain to the customers that they get more time, less cool down etc. when they use full cycle, but they are welcome to wait for the quarter machines.  Then phase out the quarter dryers over time.

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    CHRISTIAN LAUNDRYSALES@GMAIL.COM
    Distributor Sales
    Mandeville LA



  • 9.  RE: Full Cycle Drying questions

    Posted 07-04-2016 20:48

    I have DDTD30KCS-10EC that will turn 10 years old this year.  I reviewed the manuals and videos on Dexter's website today and the only model dryer that I see that I can have the top off feature is the current generation C-Series.

    How do you set up the top off feature on older generation dryers? 

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    Charles Measley
    Store Owner/ Employee
    Fluff and Fold
    NJ



  • 10.  RE: Full Cycle Drying questions

    Posted 07-06-2016 01:10

    I set the time for 7 minutes at .25, and I set the start price to $1.00.  The green light starts blinking after the first .25, but the start button won't function until 4 quarters are inserted. It reads $1.00 until 4 or more quarters are inserted and the start button is pressed. 
    I don't have a machine in front of me or I would tell you step-by-step.  These are the computers with the 16-step programming.

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    Brian DeCoster
    Store Owner/ Employee
    Laundromania
    Iowa City IA



  • 11.  RE: Full Cycle Drying questions

    Posted 07-08-2016 10:01

    Brian,

    If you could do the step-by-step's on how to program it, it would be much appreciated! I can't seem to find anything online.

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    Charles Measley
    Store Owner/ Employee
    Fluff and Fold
    NJ



  • 12.  RE: Full Cycle Drying questions

    Posted 07-08-2016 13:36

    OK, give me a few days.  I will get the manual. 

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    Brian DeCoster
    Store Owner/ Employee
    Laundromania
    Iowa City IA



  • 13.  RE: Full Cycle Drying questions

    Posted 07-15-2016 23:45

    Charles,

    For full cycle drying, I would set the following:

    08 @ .25

    09 @ 1.25.  It would be clearer if directions were "Vend Start price"

    11 @ 6 minutes

    Hope this helps!


    ------------------------------
    Brian DeCoster
    Store Owner/ Employee
    Laundromania
    Iowa City IA



  • 14.  RE: Full Cycle Drying questions

    Posted 07-17-2016 21:43

     Thank you very much Brian! I'm going to give it a try tomorrow.

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    Charles Measley
    Store Owner/ Employee
    Fluff and Fold
    NJ