Continental Appoints Director of Services and Product Development

By PlanetLaundry Staff, CLA Member posted 22 days ago

  
Mack-PR.jpgContinental Girbau Inc., headquartered in Oshkosh, Wis., has named Dave McAllister its director of services and product development. McAllister, who is filling a newly created position at the company, oversees customer and technical service areas for all Continental subsidiaries. He also is a member of Continental’s seven-person executive committee.

“Mac comes to us with a wide breadth of experience in technical service, business and product development,” said Continental President Mike Floyd. “We look forward to him bringing a fresh vision to the company and, simultaneously, contributing streamlined solutions geared toward an enhanced customer experience.”

McAllister – who has managed technical, engineering and development teams over the last 23 years – has a decade of experience related directly to the commercial laundry industry. Since 2000, he had climbed the ranks at Magnum Products, LLC (now Generac Mobile Products), based in Berlin, Wis. During that time, he directed engineering and product development efforts.

In his new role at Continental, McAllister manages the customer service and technical service departments; innovates strategies to help the company meet strategic goals; implements tactical operations plans for enhanced customer experiences; and monitors Girbau Industrial work procedures and schedules.

“I was drawn to Continental because of its strength in sales and marketing,” McAllister explained. “Continental is a good fit for me because I believe that agility, combined with a focus on customer satisfaction and support, truly drives growth.”

McAllister holds an associate’s degree in automotive technologies from Fox Valley Technical College in Appleton, Wis.
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