Oakbrook Terrace, IL – May 21, 2013 – In a market riddled with mergers, acquisitions and name changes, it’s becoming increasingly rare to encounter a company celebrating 25 years in the insurance industry. But that’s just what CLA Insurance announced today.
For 25 years CLA Insurance has provided superior insurance coverage to the self-service laundry industry. Formed in 1988 by the national Coin Laundry Association (CLA) to meet the unique needs of its members, CLA Insurance is the association’s most popular member benefit to date and has averaged a 95 percent customer retention rate over the past three years.
“Upon CLA Insurance’s 25th anniversary, we would like to thank the thousands of insureds whose support has made this insurance program the association’s flagship benefit,” says CLA President and CEO, Brian Wallace. “Thanks also go to the CLA volunteer leadership who had the foresight 25 years ago to make the investment to create this program with the express goal of helping CLA members access high-quality, affordable insurance for their laundries. ”
Like any organization, the company has seen some changes over the years, but two things remain the same: its vision of providing affordable coverage to CLA members, and the voice at the end of the company’s telephone. That voice belongs to Ruby Burch, Executive Coordinator for CLA Insurance, who has been with the organization for over 20 years.
“It’s hard to believe that I’ve been here almost since the beginning, but I am still very excited about CLA Insurance as it continues to grow and expand the coverage offered,” says Burch. “Almost daily, I speak to someone, who has heard from someone, who has heard from someone else, about the insurance program. There is a lot of enthusiasm going around, and I am glad to be a part of that enthusiasm.”
To celebrate the big milestone, the company revealed that they will be attending the biennial Clean Show, the world’s largest exhibition for the garment and textile care industries, in New Orleans, June 20-22.
Burch will be located at the CLA Booth (#2043) during the Clean Show and will be offering Express Quotes to attendees, comparing laundry owners’ current policies with that of CLA Insurance. She will also be able to compare CLA Insurance with other carriers to make sure laundry owners receive the best rate.
“The CLA Insurance program is here to serve our members, whether we write their policy, or not,” explains Burch. “There is great satisfaction for me when I can work through various insurance needs with laundry owners to see how we can make things better.”
To learn more about Coin Laundry Insurance, visit CoinLaundryInsurance.com.