Privacy Policy

Privacy Policy

The Coin Laundry Association (CLA) is strongly committed to protecting the privacy of its user community.

The intent of this privacy policy is to detail the information CLA may gather about individuals who visit,, and, how that information is used and CLA’s disclosure practices. This also pertains to the privacy policy associated with the Planet Laundry applications on Google Play and iTunes.

Please note that this policy applies only to websites and applications of the Coin Laundry Association, and not to the Web sites of other companies or organizations to which we provide links or to any software that may be downloaded from the CLA sites.

Personal Information

From time-to-time the CLA’s sites request information from you that may identify you personally. The requested information typically includes contact information (such as name, e-mail address, shipping address, and zip code) and laundry demographic information. CLA collects individual user information in the following ways from different CLA sites:

  • Surveys or Contests
  • User Feedback
  • Membership Records
  • Product or Event Orders
  • Online Community Usage
Although we make every effort to preserve your privacy, we may need to release personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a criminal investigation, a court order, or legal process served on our Web site. We may also share your personal information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of CLA’s terms of use, or as otherwise required by law.

Third Parties

CLA may use third party service providers to host ads and send e-mails on our behalf. These companies may use technologies to measure the effectiveness of ads and e-mails and use information about your visits to the CLA site so that we can provide a better search experience to you. For this purpose, we may also provide this third party service providers anonymous information about your site navigation.


CLA desires to keep you in control of the personal information you provide. Accordingly, you can review, correct, change or remove the personal registration information you provide to CLA and PlanetLaundry. In order to elect not to receive future communications from CLA or PlanetLaundry, e-mail or simply click the “unsubscribe” link at the bottom of our emails.

Secure Transactions

All financial transactions are protected using a Secure Socket Layer (SSL) technology protecting information through both server authentication and data encryption to help ensure that data is safe, secure and available only to you. Additionally, our data provider has achieved a Level 1 PCI compliance and has been successfully validated as a Level 1 service provider under the Payment Card Industry (PCI) Data Security Standard (DDS).

Changes to Privacy Policy

Periodically, the Coin Laundry Association may use user data for new, unanticipated uses not previously disclosed in our privacy policy. We will update this policy from time to time and will include a 'last revised' date as part of our policy. 

Last Revised 10/15/14